Client Care Advisor

3 days ago


BurtonOnTrent, United Kingdom Vets4Pets Full time

Burton Vets4Pets
Client Care Advisor

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Burton Vets4Pets practice to start as soon as possible.

What your typical day will look like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.

This role will be working full time working around 40 hours per week, including weekends on a rota basis.

The attributes required
You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs.
You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

**Benefits**:
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

We are an equal opportunities employer.
Location: DE14 3BL


  • Client Care Advisor

    7 days ago


    Burton-On-Trent, United Kingdom Scarsdale Vets (Derby) Ltd Full time

    **Overview**: We are proud to offer outstanding care to pets and their owners in Staffordshire and surrounding areas. As well as having a central hospital with a referral centre and a dedicated night team, we have local practices such as Stapenhill, Stretton, Mickleover and Hilton that are in the heart of the communities, offering first class care at a...


  • Burton-On-Trent, United Kingdom Linnaeus Full time

    **Overview**: **West Midlands Veterinary Referrals is a small, friendly referral practice based in Burton on Trent. Our new state of the art hospital was opened in 2019 and we are proud to offer well equipped and high-quality facilities enabling us to provide the best care for our patients and clients. We welcome a very wide range of cases in Orthopaedics,...

  • Client Care Advisor

    7 days ago


    Newark-on-Trent, United Kingdom Vets4Pets Full time

    **Client Care Advisor** **Newark Vets4Pets** If you enjoy providing great service and working in a team, we have just the opportunity for you at our Newark practice What your typical day will look like: - Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the...

  • Client Care Assistant

    2 weeks ago


    Burton-On-Trent, United Kingdom Medivet Group Ltd Full time

    **Remuneration** National Living Wage **The Opportunity** We are seeking a full time Client Care Assistant to join our Burton on Trent practice for 40 hours per week. This role will also include 1 in 10 weekends. This role will be National Living Wage if you're aged 21 or over. National Minimum Wage if you're aged under 21. This role will be supporting a...

  • Care Assistant

    1 week ago


    Burton-On-Trent, United Kingdom Cera Care Full time

    We're looking for kind-hearted people to join us at Mediline as Professional Care Assistants in Burton-On-trent and surrounding areas. To join us as a Care Assistant, you don't need any previous experience. It may be that you have cared for a vulnerable loved one, experienced a personal loss or be a charitable person that is always looking to help others....

  • HR Advisor

    1 week ago


    Burton-on-Trent, United Kingdom Page Personnel Finance Full time

    HR Advisor Healthcare Burton on Trent Hybrid working **Client Details** Page Personnel are supporting a highly successful healthcare organisation based in Burton on Trent with the appointment of a HR Advisor to join a busy team. This role offers hybrid working - 3 days office **Description** Reporting to HR Business Partner (HRBP), the role of HR...

  • Care Assistant

    2 weeks ago


    Burton-On-Trent, United Kingdom Cera Care Full time

    **Care Assistant** **Location: Burton on Trent** **Pay rate: £10.65 - £11.15 per hour** Cera are recruiting Care Assistants in Burton on Trent. We're not worried about your previous experience or qualifications, we can give you all the training you need to become a Professional Carer, but there are some things you can't learn - like being compassionate,...


  • Burton-on-Trent, United Kingdom Capella Full time

    **Customer Service Advisor** Up to £22,500 | Permanent | Burton on Trent DE13 **The Role** Capella Professional are excited to be working alongside an established Burton-upon-Trent client who have established themselves as an up-coming market leader in electric vehicle charging solutions. As they continue to grow, they are looking for an individual to...


  • Stoke-on-Trent, United Kingdom The Ardonagh Group Full time

    **Senior Private Client Advisor - Stoke - ARD998233** At Pace Ward based in Stoke, we’re on the hunt for a talented Senior Private Client Advisor who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. **So, what does the role of a **Senior Private Client Advisor here...

  • Care Assistant

    1 week ago


    Burton-On-Trent, United Kingdom Cera Care Full time

    We're looking for kind-hearted people to join us at Mediline as Professional Care Assistants in Burton-on-Trent and surrounding areas. To join us as a Care Assistant, you don't need any previous experience. It may be that you have cared for a vulnerable loved one, experienced a personal loss or be a charitable person that is always looking to help others....