Administration Assistant
3 days ago
We are looking for an experienced Team Administrator to work in a busy team dealing with referrals to the Memory Assessment Service, Gannow Lane Resource Centre, Burnley.
Hours of work are 22.5hours per week between 9am - 5pm Wed to Fri (flexibility with days)
The role requires organisation skills and the ability to prioritise workload
Experience of Microsoft Word & Excel is essential - training for in house systems will be given.
You will be dealing with incoming calls from service users, processing referrals, booking appointments, sending appointment/discharge letters, maintaining waiting lists, and other general office duties.
The post holder will provide a comprehensive administration and information service across the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their Team Leader to ensure continuity of a quality service provision.
Work flexibly in response to the needs of the Networks Administration Services providing cover to departments on various sites as directed by their line manager in liaison with Locality Admin Co-ordinator to ensure continuity of a quality service provision.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Please see the attached job description and person specification for more information about this role.
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