Window Cleaning Operative

7 days ago

Birmingham, United Kingdom OCS Group Full time

**About The Role**:
**Introduction and overall purpose of the role**

To Complete daily tasks relating to the delivery of the OCS cleaning service at the National Exhibition Centre, ensuring client satisfaction & customer excellence are achieved & that all services are delivered to the expected standard.

**Duties Include, but not limited to**:

- Clean windows, main entrances on piazza, skywalk, atrium, concourse offices, restaurant windows, skywalk and centre core.
- You will be required to clean bus stop shelters and signage around the NEC site.
- To clean windows and Glass doors and portholes in exhibition halls and public circulation areas.
- Some window cleaning jobs will require use of extension poles, Jet wash, Cherry picker, scissor Lifts (high level cleaning).
- All glass to be cleaned to a high standard and smear free including frames, all residue and foreign matter to be removed
- Any other reasonable instructions

**Health and safety purpose**:
To take direct interest in the health & safety of yourself, & others who may be affected by your work activities, always maintaining OCS health & safety standards.

**Customer Service**:
Deal politely & courteously with any requests for help, information, advice or queries asked by visitors, event planners, & the client, always representing OCS in a positive way.

**Main Duties & Responsibilities of the Role**
- Ensuring you are following the impact cleaning modules.
- Ensuring window cleaning activities are carried out to the highest standards
- To ensure that you are in full uniform & the correct P.P.E is worn during shifts & that is serviceable & clean.
- Ensure all cleaning equipment you have been using is cleaned correctly, maintained & used efficiently & stored correctly ready for the next time of use.
- To report faulty equipment to your supervisor/line manager
- You will be informed by your supervisor which task(s) you will undertake for your shift each day To Attend training as required by your supervisor/manager
-
**E**d**ucational Level**
- General education **Professional Qualifications required for the job-(particularly for compliance purposes or technical requirements of the role)**
- Operational or similar accreditations would be desirable but not essential. **Experience -desirable/essential for technical competence of the role**

Previous experience would be desirable, but a proactive can-do attitude is as important, as full training will be given.
-
**Personal Characteristics/Attributes**
- Taking Pride in your work & Appearance
- Good communication with your team & manager
- Excellent time keeping & attendance
- Self-Motivated, able to work individually & as part of a team
- Able to follow all policies & procedures to ensure a safe working environment
- Able to work under pressure & to tight deadlines
- Team Player
- People person
- Provide great levels of Customer service to visitors & the clients

**About Us**:
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

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