Showroom Host

**Showroom Host - Lexus Cardiff**:
Job description

**Marshall Motor Group have recently been named **Employer of the Year at the 2021** Motor Trader Awards, the 2**nd** **year in row we’ve been recognised in this way.**

**The Role**

We are seeking a Showroom Host / Receptionist to join Marshall Motor Group’s Lexus dealership in Cardiff. This role will see you act as the face and voice of Lexus, greeting sales and service customers both face to face and by phone. Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and provides the chance to work in a professional environment with the UK’s 12th **Great Place to Work®.**

**Responsibilities**
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
- Deal with incoming and outgoing mail and deliveries
- Assist with administrative tasks as required

**Required Skills and Experience**

To be successful, you will have previous experience as a Receptionist/Showroom Host within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills. In addition to your experience, you will demonstrate:

- Excellent verbal and written communication skills with a strong customer service focus
- Strong organisation and time management skills
- Attention to detail
- A commitment to the Marshall Values of **People, Customers, Integrity and Innovation**

**The Company**

Marshall Motor Group is a multi-award-winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the **UK’s Best Large Workplaces**, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing Benefits available to our colleagues in addition to generous salary packages include:

- Colleague discounts on new and used vehicles, parts and servicing
- Additional Holiday Days added for length of Service
- Career progression
- MAVTA reward and recognition awards
- Up to £2000 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Life assurance at no cost to you

**#INDSJ