Fraud Audio Typist and Administrative Officer

If you have excellent communication, IT and analytical skills, with experience and knowledge of investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you.
The NHSBSA plays an important role in tackling fraud and error across the wider NHS by reducing opportunities for fraud and error and improving the way that fraud and error risks are addressed.
We're currently recruiting a Fraud Audio Typist and Administrative Officer to work within the NHSBSA's Loss and Fraud Prevention (LFP) Team.
What do we offer?
27 days leave (increasing with length of service) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Flexi time
Hybrid working model (we are currently working largely remotely)
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts
As a Fraud Audio Typist and Administrative Officer, you will provide an excellent standard of audio typing and administrative support to the NHSBSA Loss and Fraud Prevention Team, ensuring work is prioritised according to the changing demands of the team. You'll provide assistance in preparing case files and other ad-hoc duties as and when required in line with the team’s needs.
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.
As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most
We are people connected to care.
In this role, you are accountable for;
To provide efficient and comprehensive tape transcriptions resulting from criminal investigations undertaken by the NHSBSA Fraud Specialists (FSs).
To provide administrative support to the NHSBSA Loss and Fraud Prevention Team with the administration of case files such as scanning documents and renaming exhibits in accordance with the naming convention.
Ensure all duties are carried out in accordance with the correct procedures and policies.
To undertake compliance checks relating to suspicions of frauds.
To produce witness statements and exhibits from records held on BOSS.
To undertake data input duties to ensure computerised records are kept up to date and accurate at all times.
Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
To observe strict confidentiality in all matters.
To understand current policies, guidelines and procedures which relate to the fraud function within the NHSBSA.
To follow guidance and work, within defined national and local standards.