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Receptionist (Part-time)

2 weeks ago

Hackney, United Kingdom St Mungo's Full time

**Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?**

Lansdowne Drive at St Mungo's is a medium support 28 bed complex needs service supporting, male and female single adult clients.

In this this vital role you will be providing receptionist duties to the service and the team, being the first point of contact for residents and others. Your duties will include:

- Managing the team inbox, keeping information systems up to date and ensuring smooth handovers to other team members.
- Log and follow up on building and maintenance repairs.
- Responding to queries from residents or agencies, following up to ensure outcomes.
- Dealing with General telephone queries
- Stock Monitoring & Purchase ordering
- Mail handling

Current working hours are: 9am - 2pm Tues, Weds Thurs. We are willing to be flexible and are open to discussions around spreading the hours over more days - to be discussed if invited for interview.

**About you**

We are looking for proactive, flexible and empathetic people with good time-management and communication skills. You will also have the working ability to use different IT packages and systems. You may have personal experience of homelessness, and may have accessed recovery services yourself; or you will have a sound understanding of the issues faced by homeless people.

Above all we are looking for people with a genuine interest in supporting our clients and being part of the aims of our service.

**How to apply**

**Closing date: 10am on 19th September 2025**

**Interview and assessments on: 8th October 2025**

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 - 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000