Response Planner

ABOUT UNILEVER
Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann’s, Lipton, Wall’s, PG Tips, Ben & Jerry’s, Marmite, Magnum and Lynx. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace”
JOB PURPOSE
This role is responsible for ensuring consistently high service to our customers by proactively identifying and solving short and mid-term supply/demand mismatches. This role works cross-functionally and is the key local contact for all supply side questions. This role co-ordinates the management of any supply gaps, balancing cost, carbon and service. They also ensure rigorous execution of SKU transitions, and are a key contact for Fuel For Growth projects, residuals, blocked stock, business waste and life cycle management. This role will have less of a focus on repetitive or routine tasks than similar roles in the past, and more emphasis on coordination of risk mitigation with business stakeholders to deliver results. This role is highly skilled in collaboration and uses their mastery and network to work at speed and under pressure. They can manage high complexity and use continuous improvement and digital solutions to step-up business delivery. They have a problem-solving mindset and practice the 'fix it once, fix it forever' motto in order to spend time on more value adding tasks
RESPONSIBILITIES
- Accountable for short term service by proactively monitoring and mitigating risks,and resolving supply/demand gaps
- Ensure perfect execution of business plans, acting as central contact between the local team and the Katowice hub Monitor and adjust execution of transitions
- Own residuals, ageing stock, blocked stock and business waste on behalf of PMU Planningacross Finished GoodsStocks
- Feedback to Sales, CCD, Marketing, Customer Experience and Market Collaboration Planners on risks & incremental opportunities - the point of contact on short term stock unavailability, and mitigation choices
- Lead the response on Supply Crises such as product availability and mitigate impacts of Quality and Regulatoryissues.
- Participate and contribute in Demand-Supply reviews
- A point of contact with innovations, strategic planning, finance, (ie. on F4G etc.), and Customer Operations including Logistics (local DC’s, transport planning)

ALL ABOUT YOU
- Planning Mastery - “What we know” -A clear understanding of E2E planning, including demand planning, material requirements planning, production planning and innovation planning. Able to see the bigger picture, and recognise constraints and challenges in other parts of the supply chain.
- Exception-based Planning - “How We Operate” - Demonstrates exception-basedplanningprinciples, to prioritise time effectively, and maintain a broad set of measures under control. Demonstrates personal resilience - able to work under pressure, manage multiple urgencies, and sometimes conflicting priorities. Owns a broad portfolio of SKUs.
- Using Data - “How We Operate” - Understands how to analyse valuable insights from data, and translate into actions. Knows when to question data, based on accuracy, and identified inconsistencies. Provides insight that enables the team to predict future trends, optimise current operations and identify new opportunities, which lead to business growth. Can confidently navigate a complex systems landscape.
- Business Partnering
- Proactively builds alarge network of contacts across Customer Operations, CD, and category supply planning. Strong communication and collaboration skills. Co-creates and influences short term business solutions.
- Personal Leadership - Generates intensity and focus behind critical priorities and work activities to deliver results, holding themselves and others to account. Sets high expectations for themselves and others. Is often not satisfied with the status quo.

Key Interactions
- Collaborate with category supply planning in Katowice, Market Collaboration Planners, Customer Experience and Local CD & Marketing Teams to:

- Execute the business plan
- React to actual supply, actual sales, and latest business intelligence to resolve short term supply/demand mismatches