Retail Systems Engineer

3 days ago

London, United Kingdom Just IT Full time

Do you have experience with IT and EPOS? Are you looking for the next step in your career?

**Responsibilities**:

- Investigate & resolve incidents and requests assigned to the Retail Systems Services team.
- Build and configure EPOS and related systems.
- Install, fix and replace EPOS and related systems.
- Provide the service to SLA's (Service level Agreement), targets and Service Management guidelines.
- Assist with the management of all monitoring system tools and alerting mechanisms, ensuring that systems are efficiently monitored.
- Participate in Project / Vendor meetings as Retail Systems experts and provide clear and meaningful updates.
Essential Skills and personal qualities.
- Ability to collaborate and work as a member of a high performing Team.
- Strong Troubleshooting and problem solving skills.
- Demonstrable customer facing IT support experience.
- Hands on knowledge of configuring and managing EPOS systems.
- Understanding of computer hardware, data networks and device configuration.
- IMAC Experience.

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