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Medical Administrator

2 weeks ago

Bath, United Kingdom Hillcrest Surgery Full time

Current Job Opportunities and Vacancies

We have a friendly, enthusiastic industrious team and we need your help

If you are confident and enjoy helping people please check out our current job opportunities We advertise on our website, on Indeed, NHS Jobs and our Facebook page.

**We have vacancies**

**We have the opportunity to recruit for an exciting new role in our surgery. This role will be busy and varied**

**Medical Administrator**
- (Job will close when we find a right person)_

SALARY: Dependant on experience

HOURS: 20

Core hours are 08:00 - 19:30 Mon and 08:00 - 18:00 Tues-Fri.

(may include occasional Saturday mornings)

There will be a regular shift pattern, however overtime cover for holiday or sickness will be required.

SHIFT PATTERN:

- Monday 09:00 - 2:00 (5)
- Tuesday 09.00 - 2:00 (5)
- Wednesday 09.00 - 2:00 (5)
- Thursday 09.00 - 2:00 (5)

Experience in a Medical Secretarial work is essential.

Experience in Systmone or workflowing would be desirable, although not essential.

The postholder will use excellent communication skills to impart information between patients, and members of the practice team. A willingness to help patients, the business and support other team members is fundamental to this position

The post holder will:

- Maintain excellent patient services.
- Keep abreast of their mandatory training
- Contribute to the practice strategy; highlight problems and develop ideas for future practice development
- Accept and support changes within the NHS
- Develop and maintain effective communication both within the practice and with relevant outside agencies
- Support your colleagues and be a valued member of the team
- Follow practice protocols and procedures
- Attend practice meeting and contribute as required
- Recognise people’s needs for alternative methods of communication and respond accordingly
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Please make contact if you have any questions or you would like to take a look around. We’ll hear from you soon.

**All Jobs at our surgery will involve the following responsibilities (training will be given)**:
**Infection Control**:
1. All practices regard infection control as an essential requirement in the provision of a safe service to all its patients.

2. All members of staff will be expected to follow practice policies in relation to infection control.

3. Staff have a duty to make themselves aware of the policies and how they affect their practice.

**Confidentiality**:
4. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

5. The post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

6. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & Safety (& Safeguarding)**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:
1. Using personal security systems within the workplace according to practice guidelines

2. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

3. Making effective use of training to update knowledge and skills

4. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

5. Reporting potential risks identified.

6. Keeping up to date with and following Safeguarding procedures to keep patients and staff safe.

**Equality and Diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
1. Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

2. Respecting the p