Medical Secretary

1 week ago

Bath, United Kingdom St Marys Surgery - Timsbury Full time

**Post Title**: Medical Secretary

**Location**: St Mary’s Surgery, Timsbury.

**Reports to**: Practice Manager / Senior Medical Secretary

**Hours**: Part-time (Mondays, Tuesdays, and Fridays) - with flexibility to cover additional hours during colleague leave or absence.

**Salary**: Dependent on experience.

**About St Mary’s Surgery**

St Mary’s Surgery is a friendly and caring GP practice located in the rural village of Timsbury, providing high-quality healthcare services to approximately 5,800 patients. Our dedicated team of GPs, nurses, administrative, and reception staff work collaboratively to deliver excellent patient care within a supportive and inclusive environment.

**Job Purpose**

**Key Duties and Responsibilities**
- Process patient referrals using the NHS e-Referral Service (ERS) and other appropriate methods.
- Manage and respond to Practice tasks in a timely and efficient manner.
- Open, sort, and distribute internal and external post.
- Scan correspondence and upload documents to patient records and GPs’ mailboxes.
- Type and send recall and other patient correspondence letters.
- Undertake typing and administrative duties requested by members of the Primary Health Care Team.
- Prepare and dispatch outgoing correspondence, including folding and enveloping signed letters.
- Provide cover for colleagues’ annual leave or sickness absence to ensure adequate secretarial coverage.
- Handle queries from hospitals, patients, GPs, and other agencies in a professional and timely manner.
- Answer telephone calls and deal with enquiries appropriately.
- Maintain and update the staff holiday board weekly.
- Assist with new patient registrations and related administrative processes.

**Person Specification**

**Essential**:

- Previous experience as a Medical Secretary within a primary care or healthcare setting.
- Proficiency in medical terminology and typing clinical correspondence.
- Strong IT skills, including experience with NHS systems (e.g. ERS & Systmone).
- Excellent communication and organisational skills.
- Ability to work independently and as part of a multidisciplinary team.
- High attention to detail and confidentiality in handling sensitive information.

**Desirable**:

- Experience working in a GP practice.
- Knowledge of local referral processes and NHS administrative procedures.

**Safeguarding and Recruitment Checks**

**Pre-employment checks include**:

- Two professional references (including current/most recent employer)
- Enhanced DBS and Barred List check
- Identity and right to work verification
- Qualification and registration checks (where applicable)

Providing false or misleading information may result in withdrawal of an offer, dismissal, or referral to the police.

**Job Types**: Part-time, Permanent

Pay: From £12.60 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Free flu jabs
- Free parking
- On-site parking

Work Location: In person

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