Head of Customer Services

Role: Head of Customer Services (Manufacturing) Location: North Oxfordshire/South Warwickshire Industry: Global Manufacturing **Salary**: Up to £60,000 per annum (Experience dependant) Work Format: Site based initially (Banbury), Hybrid after 9 months. This is a fantastic opportunity for a talented Senior Customer Service Leader to join a global...

Working as a key member of the senior management team alongside the Chief Operations Officer and the Commercial Manager and reporting directly to the MD you will be responsible for the growth and development of the Customer Service Department, creating anddriving strategies and working to build a robust team who will provide outstanding service to the...

Are you looking to get into an 'office' based Customer Service role? Have you previously worked in a retail, hospitality or similar role? Are you looking for an exciting opportunity to join a successful team where you can develop your office based career? As Customer Services executive, you will play a key role within our Customer Services team based at our...

**Responsibilities**: - Design and deliver short and long term strategy for the customer service function, in line with the long term growth plan of the business. - Forecast for growth of the department as required, including resource, timelines and budgets. - Review the current customer service department model and evaluate where changes need to be made...

**Would you like the opportunity to work with some of the world’s largest brands?** DCS Group is the UK’s leading Distributor, Manufacturer and Exporter of Health Beauty and Household products. As the uniquely appointed representatives for Procter & Gamble, Unilever, Johnson & Johnson, PZ Cussons, SC Johnson to name a few, DCS has unrivalled...

**Would you like the opportunity to work with some of the world’s largest brands?** DCS Group is the UK’s leading Distributor, Manufacturer and Exporter of Health Beauty and Household products. As the uniquely appointed representatives for Procter & Gamble, Unilever, Johnson & Johnson, PZ Cussons, SC Johnson to name a few, DCS has unrivalled...

**What skills and qualifications do you need?** - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools - Previous experience, or an interest to work, in customer service - Ability to effectively prioritize work time to ensure efficiency - 'A’ Level...

**Job Description**: **Job Title: Customer Service Executive** **Location: Near the M40, Banbury** **Type: Full-time, Permanent** **Salary: Up to £26,000 per annum (depending on experience)** Are you a proactive individual with excellent communication skills? Do you thrive in a fast-paced, customer-centric environment? Join our team as a Customer Service...

**Position: Customer Service Representative** A large part of this role with answering customer queries. You will also be assigned a list of existing accounts to manage, update, and assist with their development and account growth. Full training on the processes and procedures will be given. Part of this role is focused on proactively contacting accounts...

Our client is looking for 2 additional Customer Experience Advisors to deal with their American market working either a **3pm-11pm shift or a mid-day-8pm shift**. This position is fully remote however you are invited into the office to work the first half of your shift whenever/if you desire **Main Duties**: - Answering calls, dealing with queries...