Deputy Head of Operations

23 hours ago

London, United Kingdom eFinancial Careers Full time

**Deputy Head of Operations**

**The Bank**:
Operating in the UK for 60+ years from 10 offices serving retail, SME, and corporate customers. Globally the bank has more than 9,000 branches, with 100 overseas offices in 21 countries across 5 continents serving over 130 million customers.

The UK business has recently embarked upon an exciting and substantial journey of growth and transformation.

**Role**:
**Key Responsibilities**:

- Banking Operations - Account opening, Debit Cards, Cheque Books etc
- Payments Knowledge - Bacs, Chaps, Faster Payment, Swifts, Direct Debits, Cheque Clearing - Inward and Outward
- Managing Branch and Backoffice operations
- Centralisation of Branch Activities
- Writing Policies and Procedures
- Online fixed deposit product -- Overall Operational Supervision
- Manging and submission of FATCA return
- Managing Ops Resilience project for the Bank
- Process review, improvements and updating existing process manuals
- Change Management within operations
- Any other additional activities/project which come time to time and Cover Head of Operations in his/her absence

**Skills, Qualifications & Experience**:

- University degree in business / other relevant degree from a recognised study provider / a recognised professional qualification
- Team management experience
- Experience of project work, in particular transformation / efficiency / operational excellence
- Good understanding of Banking IT systems
- Good understanding of retail Banking Operations in the UK with offshore operations set up
- Good experience of working with and managing 3rd party suppliers
- Good communication and interpersonal skills, particularly in a multi-cultural environment

**The Opportunity**:

- The chance to join an established stable global bank
- An opportunity to join a business at the beginning of a substantial growth and transformation programme, leading to career progression opportunities for the right people
- The chance to play a major role in the banks plan to grow the UK wide lending book
- Competitive basic salary plus other benefits including pension and healthcare

  • Deputy Head of Operations

    2 weeks ago

    London, United Kingdom Ministry of Justice Full time

    Salary - £54,358 - £61,585 Number of jobs available - 1 Detail of reserve list - 12 Months Region - East Midlands, North West, West Midlands City/Town - Northampton, Salford, Stoke-on-Trent Building/Site - CTS Salford Courts & Tribunals Service Centre, M5 3NN, NORTHAMPTON COUNTY BULK CENTRE NORTHAMPTON, NN1 2LH, STOKE-ON-TRENT, ST1 2QB Grade - Grade...

  • Deputy Head of Student Services

    2 weeks ago

    London, United Kingdom GUILDHALL SCHOOL OF MUSIC AND DRAMA Full time

    We are seeking a dynamic and skilled individual to join our Student Services leadership team as Deputy Head of Student Services (Operations) — a pivotal role responsible for the operational delivery of high-quality, student-centred services. As a senior member of the team, the role holder will: Act as a principal liaison for operational activities across...

  • Deputy Head of Student Services

    3 weeks ago

    London, United Kingdom GUILDHALL SCHOOL OF MUSIC AND DRAMA Full time

    We are seeking a dynamic and skilled individual to join our Student Services leadership team as Deputy Head of Student Services (Operations) — a pivotal role responsible for the operational delivery of high-quality, student-centred services. As a senior member of the team, the role holder will: Act as a principal liaison for operational activities across...

  • Deputy Head of Student Services

    7 days ago

    Greater London, United Kingdom City of London Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Title: Deputy Head of Student Services (Operations) Posting Start Date: 12/11/2025 The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our...

  • Deputy Head of Asset Management

    3 days ago

    London, United Kingdom The University of Manchester Full time

    Job Title:Deputy Head of Asset Management Location:Oxford Road, Manchester Salary:£47,389 - £58,225 per annum depending on experience Job type:Full Time, Permanent. Closing date:12/12/2025 Deputy Head of Asset Management: The University of Manchester is a prestigious institution committed to excellence in teaching, research, and community engagement. We...

  • Deputy Head of Operations Support

    7 days ago

    Greater London, United Kingdom EXANTE Limited Full time

    Careers Job Openings Deputy Head of Operations Support Deputy Head of Operations Support Company & Culture EXANTE is a pioneering wealth‑tech company that delivers cutting‑edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to...

  • Deputy Head of Lighting

    1 week ago

    Greater London, United Kingdom ArtsHub (UK) Ltd. Full time

    Deputy Head of Lighting / Followspot Operator Chris Harper Productions are seeking an experienced Deputy Head of Lighting / Follow Spot operator to join the West End production of The Unlikely Pilgrimage of Harold Fry. Job Description The Unlikely Pilgrimage of Harold Fry is a musical by Rachel Joyce, with music & lyrics by Passenger, originally created at...

  • Deputy Head of Asset Management

    5 days ago

    Greater London, United Kingdom The University of Manchester Full time

    Job Title : Deputy Head of Asset Management Location : Oxford Road, Manchester Salary : £47,389 - £58,225 per annum depending on experience Job type : Full Time, Permanent. Closing date : 12 / 12 / 2025 Deputy Head of Asset Management : The University of Manchester is a prestigious institution committed to excellence in teaching, research, and community...

  • Deputy Head of L&D

    2 weeks ago

    London, United Kingdom Clearwater People Solutions Full time

    We are seeking a commercially minded Deputy Head of L&D, ideally with a background within the hospitality or leisure sector or consultancy background. The Deputy Head of L&D will be responsible for the operational leadership and management of the L&D function, ensuring effective delivery of core programmes and services across the organisation. The Deputy...

  • Deputy Head of Learning

    1 day ago

    London Area, United Kingdom Illume Recruitment Full time £40,000 - £80,000 per year

    Deputy Head of Learning & Development - Corporate Guest Services - £60kI am currently working with one of the UK's leading Guest Services provider within the corporate sector, who are looking for their new Deputy Head of Learning & Development.My client has a reputation for providing a 5* service to their clients and I'm looking for a Deputy Head of...