Bank Administrator

Job Introduction
Are you a caring and motivated Administrator based in the B&NES area? We are looking for Bank Administrators/ Receptionists to join our community hospitals team. You’ll join a team who are focused on delivering impeccable administration duties to our staff and service users to really make our service users and staff feel the difference.

The core hours for this role are between 8am and 6pm so any bank shifts booked would be between these hours.

Main Responsibilities
Your days will be busy and varied and include providing a full confidential administration / reception service to the ward, using your own initiative and occasionally without direct supervision. You will contribute to a team environment, remain calm under pressure and be sympathetic with patients, relatives, Consultants and other healthcare staff to help ensure a proficient service for both patients and clinicians.

The essential qualities we are looking for in our applicants are:

- Excellent interpersonal and communication skills, both verbal and written, with the ability to communicate with a range of people on a day to day basis.
- Administrative experience in a busy, customer facing environment.
- Flexible approach to work.
- Excellent customer service skills.
- Ability to work as part of a team.
- Good organisational skills.

You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
As a Bank Administrator/ Receptionist, you’ll be part of our valued team in Bath and North East Somerset.

You will feel valued as a Bank Administrator/ Receptionist within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- £10.93 an hour
- **Self-booking and access to all bank shifts** Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
- **Request a Duty **- Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
- HCRG Care Group is pleased to offer access to **Wagestream**:

- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- Working in an environment focused on the **highest clinical and quality standards**:

- to work in **different areas and various different services **to gain new knowledge and experience
- Access to our **Strive for Better networks**, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
- Access to our **free well-being service** available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters