Receptionist - Birmingham

5 days ago

Birmingham, United Kingdom Avanti West Coast Full time

We are currently looking for a Receptionist based at at our Birmingham office in Victoria Square House.

As the first point of contact for both internal and external customers and stakeholders, this role is the face of Avanti West Coast. The ambassador for the company and brand, you will share your spark providing the best possible customer experience to all your colleagues and visitors to the Birmingham office.

This role will provide a full range of administrative support for the Birmingham office, Victoria Square House. This will include support for all teams across all levels.

You will work closely with the Reception Team ensuring a smooth and collaborative working environment where there is no interruption to daily operations within the office environment.

You will organise and take part in any Responsible Business or Engagement initiatives such as drop in tea and talks to raise awareness for mental health days; provide an open forum to discuss health and wellbeing or engagement topics; raising awareness of AWC¿s designated charity; or promoting sustainability initiatives such as recycling. You will provide any relevant feedback to the Responsible Business and Engagement and Recognition teams.

As the Front of House receptionist you need to be able to work in a pressurised, lively environment, multitask with ease, and keeping strict confidentiality. Noting that responsibilities can vary from ensuring there is enough paper available for letters to be printed to facilitating any support required for the frontline teams during disruption. Showing compassion and initiative to deal with any situation is critical to this role.

This role is a succession role for those that aspire to become a Personal Assistant or Office Manager.

At Avanti West Coast, we value the differences that make each of us unique Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are welcomed, recognised, accepted and put to good use

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