Outpatient Clerk

**Job Title: Outpatients Clerk**

**Location: Sheffield Childrens NHS Foundation Trust**

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Sheffield Childrens NHS Foundation Trust is the place for you.

**About the Trust**

Sheffield Children’s NHS Foundation Trust is one of only three dedicated children’s hospital trusts in the UK and provides integrated healthcare for children and young people, including community and mental health care as well as acute and specialist services. We provide a full range of services for residents of Sheffield and South Yorkshire as well as specialised services for patients from across the United Kingdom.

**What you will be responsible for**:

- Plan and organise a range of straightforward tasks to set timescales to ensure the provision of a professional clerical/administration service as requested by your manager and others, i.e., patients relatives, colleagues and Trust staff.
- Produce work of the quality and quantity as required ensuring expected Trust and departmental standards, key performance indicators and deadlines are met.
- Contribute to ensuring that the working environment is safe and of a professional appearance reporting any problems as appropriate and maintain efficient and effective use of resources.
- Work effectively and efficiently recommending better ways of working, sharing ideas with others to improve service delivery.
- Cover other positions within work areas during times of absence

**You will learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You will have the following skills/experience**:

- Good communication skills/ IT skills/Attention to detail - telephone work
- Microsoft Office package knowledge e.g., Outlook, Word, Excel
- Excellent Administration and Communication skills
- Previous experience in a call centre
- Prior Knowledge of Using PAS/Careflow

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Full-time, Temporary contract

**Salary**: £11.45 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 71263