Service Advisor Renault Trowbridge

9 hours ago

Trowbridge, United Kingdom Platinum Motor Group - Renault Trowbridge Full time

**About us**

You will be working within a fast paced friendly team and can be sure of receiving the best quality training and development from our manufacturers and Group staff. As one of the South West’s largest, family owned dealer groups, we provide an excellent working environment and exciting career opportunities. As a family owned business, we are committed to our staff’s well-being and we will recognise and reward your hard work, loyalty, and commitment to both our customers and your colleagues.

**Benefits**
- Family owned business
- Contributory Pension Scheme
- Generous holiday allowance
- Health and Wellbeing support service
- Team Member Discounts and incentives
- Free Eye test for VDU users
- Free on site Parking
- Excellent training and development from Manufacturer and our group staff

If you have the experience required, combined with enthusiasm and commitment, we will look forward to hearing from you.

Job Title: Service Advisor

**Responsibilities**:

- Greet customers and provide them with a positive experience
- Listen to customer concerns and accurately document them
- Conduct vehicle inspections and provide detailed reports to customers
- Explain recommended repairs and services to customers in a clear and understandable manner
- Provide accurate estimates for repairs and services
- Schedule appointments and manage the service department's calendar
- Coordinate with technicians to ensure timely completion of repairs
- Follow up with customers to ensure satisfaction and address any additional concerns

**Experience**:

- Previous experience as a service advisor or in a similar customer service role is preferred
- Strong communication and interpersonal skills
- Knowledge of automotive systems and repairs is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent problem-solving skills
- Proficient computer skills for data entry and record keeping

We offer competitive pay & benefits, with an earning potential for this role of up to £32k with overtime and bonus, along with opportunities for growth within our company. If you are a customer-focused individual with a passion for the automotive industry, we would love to hear from you.

To apply, please submit your resume along with a cover letter detailing your relevant experience.

**Job Types**: Full-time, Permanent

**Salary**: Up to £32,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Service Advisor RT

  • Service Administrator

    2 weeks ago

    Trowbridge, United Kingdom Trowbridge Ford Full time

    **Job description** **Automotive Service Administrator / service advisor** An exciting opportunity has arisen to join Trowbridge Ford as a service Administrator / advisor. Working in our busy service department, good communication skills are required for this position as you need to maintain excellent relationships with both customers and colleagues. In...

  • Trainee Service Advisor

    2 weeks ago

    Trowbridge, United Kingdom Islington Trowbridge Ltd Full time

    Islington Motor Group have an exciting opportunity for a Trainee Service Advisor to join our multi-franchise dealership in Trowbridge. You will work alongside our experienced service team, learning all aspects of working in a busy service department. We are looking for someone who shares our passion for delivering the highest levels of customer service and...

  • Parts Advisor

    2 weeks ago

    Trowbridge, United Kingdom Islington Trowbridge Ltd Full time

    Islington Motor Group are currently looking for an expereinced Parts Advisor to join our busy parts team at our multi-franchise dealership in Trowbridge. We are looking for someone with automotive parts experience, who is a great communicator, hard working and is confident with all aspects of I.T and communciation channels. Parts Advisor responsabilities...

  • Trainee Parts Advisor

    2 weeks ago

    Trowbridge, United Kingdom Islington Trowbridge Ltd Full time

    Islington Motor Group have an exciting opportunity for a Trainee Parts Advisor to join our multi-franchise dealership in Trowbridge. You will work alongside our experienced parts team to learn all aspects of working in a busy parts department to support our retail, trade and internal operations. We are looking for someone who shares our passion for...

  • Cleaners - Trowbridge

    1 week ago

    Trowbridge, United Kingdom Maid2clean Full time

    We're looking for domestic cleaners to join Maid2Clean in Trowbridge. You should have previous experience in house cleaning & ironing as you'll provide a cleaning service in private homes in your local area. Those looking to gain experience with the right attitude will be considered. You'll be asked to travel to customers houses and therefore being a car...

  • Service Advisor

    6 days ago

    Trowbridge, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - Up to £25,000 + Bonus Location - Trowbridge Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending...

  • Service Advisor

    6 days ago

    Trowbridge, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £25,000 OTE - £29,000 Location - Trowbridge Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending...

  • Patient Services Administrator

    2 weeks ago

    Trowbridge, United Kingdom Trowbridge Health Centre Full time

    Job summary Due to the internal promotion of the current postholder, we currently have an exciting opportunity within the Patient Services Team for an enthusiastic and organised individual. To work alongside the other members of the Patient Services Team to ensure high levels of quality are maintained across all areas of the practice. Main duties of the...

  • Service Administrator

    1 week ago

    Trowbridge, United Kingdom Platinum Motor Group - Vauxhall Trowbridge Full time

    We have a great opportunity for an experienced Administrator to join our busy, friendly Service team at our Vauxhall Dealership in Trowbridge. You will be responsible for making and receiving calls to Service Customers and liaising with our Service Advisors regarding customer bookings and appointments. You will undertake administrative duties for the...

  • Retail Customer Advisor

    6 days ago

    Trowbridge, United Kingdom Three UK Full time

    **Company Description** Salary**: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance **Hours**: 16 hours across 3-4 days per week, including weekends on a rotation basis Join our big network made up of incredible people on a collective mission to provide better connectivity every day, for every customer. It...