Caretaker

**Caretaker**

**Full Time Permanent - Monday to Friday 8am to 6pm (1 hour lunch break)**

**Salary: £25,000**

**Location: Bristol BS13 7AZ**

We are recruiting a Caretaker to join our on-site team at a large landmark residential development in Bristol.

Your main objective is to welcome visitors, residents and contractors to the building and assist in any way you can. You must ensure that the building is a pleasant environment for residents and visitors as well as a pleasant work environment for yourself. You should look presentable and welcoming at all times and be polite and courteous towards anybody coming in and out of the building.

**Caretaker duties include**:
**General**
- To deal with all maintenance issues within your expertise whilst ensuring you protect the client and employer by not taking undue risks.
- Report all incidents, accidents and maintenance visits at the property to the Concierge or, in his absence, the Managing Agents.
- To inspect the common parts regularly each day, noting and dealing with any defects, security problems, failed lamps, etc.
- Where a resident has left goods within the common areas, ensure that they are removed in order to avoid any breach of health and safety and fire precautions; liaise with the resident accordingly.
- If a contractor, working on behalf of a resident, damages or makes a mess of the common parts, they must politely be told of the problem and you should also advise the resident.
- Ensure you maintain total confidentiality in dealing with residents and their guests at all times.
- Rotate and present bins as required.
**Security**
- Ensure that the security of the Block is maintained at all times.
- Ensure that the perimeters of the Block and car park area are regularly inspected during the day and report to the Managing Agents anything untoward. In the case of an emergency, the emergency services are to be called immediately.
- Ensure that all keys are held in a secure cabinet at all times and that any keys held on behalf of residents are not immediately identifiable. Keys must only be released to people upon written instructions from the lessee / tenant. You should keep a written log of all keys booked in and out.
- Keep a “neighbourly eye” on empty apartments, ensuring in particular that post is correctly posted and parcels are redirected where instructed or kept stored safely.
- Any unusual occurrences must be investigated and logged.
- The local police station should be contacted immediately in the event of any suspicious behaviour.
- Should you find intruders on the property, under no circumstances should you try and apprehend them. Please try to make sure that the intruders are aware that they have been seen and make efforts to remember as much detail about them as possible so that you may be able to provide a description of the intruder. You should immediately telephone the police and file a report.
**Health and Safety**
- Health and Safety is of paramount importance - do not take risks. You must never put yourself, a colleague, contractor, resident or visitor to the site, in a dangerous position. All areas of risk must be labelled, or sealed off with suitable warnings put up. Report incidents immediately and arrange for contractors to attend to resolve the problem.
- Using your best endeavours, ensure the safety of everyone using the common areas.
- All contractors instructed by the Client or Managing Agent should be signed in and out of site, particularly if they are lone working. This applies to contractors working within the individual flats.
- If contractors are on site and you are unhappy with the manner in which they are working in the common parts which presents a hazard, you must inform the Head Concierge immediately, or, in his absence, the Managing Agents.
**Fire Fighting**

The threat of fire in large multi-storey buildings is a very real one. The chance of this happening and damage resulting can be much reduced by:

- Being aware of all fire procedures.
- Checking regularly all the common parts of the building.
- Checking that all fire fighting and alarm equipment is in its rightful place.
- Checking that all fire doors are not fastened or wedged in any way.
- Checking that fire escapes are free of all obstructions.
- Making sure that you know where to direct the emergency services in the event of their need to attend to the building.
- Checking that rubbish does not accumulate, thereby causing a fire hazard.
- Familiarise yourself with procedures for calling out emergency services (fire, police, ambulance, gas board and LEB) and take appropriate action when required.
**Maintenance - Supervision of the cleaning, maintenance and other contractors.**
- Keep a record of all contractors attending, including times of arrival and departure, including those working within individual flats.
- All maintenance problems which are reported by residents should be noted and reported to the Head Concierge, or, in his absence, the Managing