Therapeutic Support Service Support Worker

The post involves working with people with learning disabilities who may additionally have a variety of mental and physical health conditions, facilitating activities both on and offsite. The aim as part of a multi-disciplinary team is to help patients develop meaningful activities to support their wellbeing both whilst in hospital and help develop skills and insights into their health together with coping strategies for them to use when discharged from hospital.

To provide day to day care for patients under supervision of a registered
nurse which adheres to best practice, standards and guidelines, and
contributes towards the patients care and treatment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

To assist the registered nurse in carrying out day to day care of individuals,
endeavouring to provide for the holistic needs of individuals in conjunction
with other disciplines within the health care environment.
To assist the registered nurse in providing a high and consistent level of
holistic care, maintaining the dignity and equality of the individual. This
includes direct care.
To observe and monitor changes in individuals’ behaviour, physical condition
and social interaction, and to report any changes to the nurse in charge.
To display sensitivity to the individual needs of patients and relatives.
To ensure individuals are attending to their personal hygiene and providing
assistance when required.
To provide assistance and guidance in matters of nutrition.
To write and update nursing notes in accordance with BCUHB policy.
To participate in MDT discussions in relation to risk assessments to ensure
safety of the individual, fellow patients and staff.
To ensure observation levels are consistently carried out, this will include the
undertaking 1:1 observations of patients who are potentially dangerous to
themselves or others and to maintain and record observation levels within the
clinical notes.
To facilitate and support individuals in the inclusion of care delivery and to
effectively overcome any obstacles that may arise due to lack of
understanding.
To acknowledge personal beliefs and support individuals through effective
communication.
To display empathy, understanding and the ability to relate to people with
complex mental health problems
To build up therapeutic relationships with families or carers of individuals to
support the delivery of effective care.
Contribute to providing for the individuals ongoing needs by liaising with other
health care professionals and outside agencies.
To have the ability to assess situations in the event of an emergency and to
take appropriate action, including putting in place actions/procedures to
resolve them.
To work within the relevant policies and procedures of the Health Board. To
participate through discussion proposed changes to unit policies.
Trained in the use of recognised techniques for care and responsibility
(controlled restraint).
To undertake delegated duties related to patient care that contributes to the
ongoing support of patients, to include escorting individuals (including those
who are detained under the Mental Health Act) away from the unit under no or
mínimal supervision. Occasionally with the use of wheelchairs.
To be trained and to follow organisational policies and procedures in the use
of specialised equipment such as wheelchairs and hoists.
To obtain specimens from patients for the purpose of testing and screening, to
include bloods samples, as per care plan, on completion of training.
To prepare and execute physiological measurements, such as temperature,
pulse and blood pressure, on completion of training.
To identify and assess individuals at risk of skin breakdown and to identify
and implement solutions to minimise its effect.
In the event of death to undertake last offices and provide comfort for family
and carers.
Assist in the implementation of pressure area care and to alert the nurse in
charge of any changes.
Contribute to maintaining the safety and security of individuals and their
environment and to follow health and safety legislation and protocol.
To plan, prepare and execute activities for individuals to maintain personal
skills bot