Ecommerce Client Executive

2 weeks ago

London, United Kingdom Sainsbury's Full time

Nectar 360 - Ecommerce Client Executive

Why join us

By joining us at Sainsbury's in the role of eCommerce Client Executive, you will have the opportunity to be part of one of the fastest-growing and dynamic areas of our organisation. You will play a crucial role in delivering exceptional digital experiences for our customers, collaborating closely with our Sainsbury's and Nectar360 teams to execute customer-centric strategies and meet our shared commercial business plans. As part of our team, you will work in a fast-paced and challenging environment, using your strong analytical skills and project management abilities to drive impactful initiatives. With a focus on continuous improvement and personal development, you will have the chance to make a real impact and contribute to the success of our digital operations.

What you'll do

As an eCommerce Client Executive, you will be working in one of the fastest-growing and dynamic areas of Sainsbury's, supporting the delivery of an exceptional digital experience for our customers. Collaborating with Sainsbury's and Nectar360 teams, your primary responsibility will be to execute customer-centric activity for our suppliers on Sainsburys.co.uk, aligning with our shared commercial business plans. You will play a pivotal role in supporting the eCommerce team by managing all administration and delivery processes associated with your assigned group of suppliers. This includes owning the media booking and nomination process, acting as a project manager for various delivery processes, organising supplier training, and being the central point of contact for client information requests. Your strong analytical skills will come into play as you prepare financial and web analytic reports, providing valuable insights to support your key colleagues. Additionally, you will be responsible for updating supplier activation packs and web pages with relevant information in a timely manner.

Who you are

You are a highly organised and proactive professional, working in one of the fastest-growing and dynamic areas of the company. With your ability to manage projects on time and within budget, you thrive in a fast-paced and pressured environment. Your strong analytical skills and numerical capabilities allow you to provide valuable insights from data to support key colleagues and make informed decisions. With a high level of customer focus and collaborative mindset, you work effectively with cross-functional teams and external suppliers to deliver exceptional digital experiences and execute customer-centric activities. Your proactive and adaptable approach, coupled with your commitment to ongoing personal development, enable you to anticipate risks and opportunities, suggest improvements, and drive efficiency in your role.

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