Parts/site Admin

6 days ago

Southport, United Kingdom The Vella Group Full time

**Parts/Site Admin**

This role is mainly focused on ensuring the smooth running of the parts department. Your main responsibilities will be to receive, book on and store parts. You will also have additional duties that include liaising with Customer Service and Estimating Departments to ensure admin is up-to-date and accurate. You will form a vital part of the team by ensuring that all departments are organised and cooperative by providing administrative support.
- Duties and Responsibilities:_
- Ensuring that parts are organised and loaded onto the system.
- Labelling parts to ensure organisation and facilitate production level.
- Ensure parts administration is completed accurately and in a timely manner.
- Accurately record stock information on the computer.
- Return any unused parts in a timely manner.
- Maintain a safe and clean working environment.
- Assisting the Estimator with administrative tasks, including taking images of vehicles.
- Assisting with Customer Service by answering calls and booking jobs.
- Keeping customers updated on the status of their vehicle repair.
- Liaising with subcontractors.
- Arranging courtesy cars for customers.
- Ensure exceptional levels of customer service at all times.
- General administration
- To be proactive in supporting all departments and personnel within the business.
- About You:_
- You are enthusiastic and willing to learn.
- You have exceptional customer service skills
- Are able to work as part of a team and have excellent communication skills.
- Have great organisational skills and effective time management.
- Benefits:_
- 25 days holiday plus Bank Holidays
- Internal and External Training
- Pension Scheme and death in service insurance.
- Enhanced maternity and paternity pay.
- Perkbox - access to hundreds of exclusive discounts and rewards.
- Medicash - free healthcare scheme.
- Childcare vouchers or workplace nursery benefit.
- Free on-site parking.
- Uniform for your role.

**Benefits**:

- Childcare
- Gym membership
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

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