Customer Service Agent
6 days ago
We are a UK based recruitment agency that caters to the recruitment needs of our clients across UK and Europe. One of my client is looking for a **““Customer Service Agent” **in **"Reading - UK”“** which I think would be the right opportunity for you. I have mentioned the Job Description below for your consideration and would love to discuss this in detail with you. **Role**: “Customer Service” in Reading - UK” **Employment **:Permanent **Location : R**eading - UK - Appropriate professional skills and abilities (including level of ability): - Basic Microsoft office skills - Basic Telecom knowledge - Good Verbal and Written Communication skills - Ready to work in contact centre environment - Strong focus on delivering results in a team environment, working together to deliver the teams objectives. - Ability to work in a high-pressure team environment, reacting positively to change and adapting new processes quickly. **Responsibilities**: - Understand customer queries related to Telecom connection in provision and assurance - Document the customer queries in CRM - Connect with different stakeholders to deliver information and solution to the customer - Case managing orders end to end till resolution - Handling voice contacts from customers providing support for Provision and Assurance related issues **Voice/ Non-Voice** - Voice 100% - Non Voice - 0% **Shift**: - 9 AM to 6PM - 5 day working, WO based on business requirements **Qualification** - High School Grad /Graduate **Good to have Hiring Skills** - Telecom Assurance/ Support Experience **Trainable Skills**: - Product Knowledge - Process Knowledge - Contact Manageme **Job Types**: Full-time, Permanent Schedule: - Monday to Friday Ability to commute/relocate: - Reading, Berkshire: reliably commute or plan to relocate before starting work (required) **Education**: - A-Level or equivalent (preferred) **Experience**: - customer service: 1 year (preferred)
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Customer Service Agent
1 week ago
Reading, United Kingdom Northgate Vehicle Hire Full time**Salary**: £29,407 pa + bonus up to £1,470 pa OTE **Weekly Hours**: 42.5 hours / week ** As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers...
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Customer Service Agent
2 weeks ago
Reading, United Kingdom Northgate Vehicle Hire Limited Full timeCustomer Service Agent Reference: OCT20255433 Expiry date: 12:19, Tue, 2nd Dec 2025 Location: Reading Benefits: A superb range of exclusive, colleague only benefits and discounts Salary: £29,407 pa + bonus up to £1,470 pa OTE Weekly Hours: 42.5 hours / week As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile,...
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Customer Service Agent
2 days ago
Reading, United Kingdom UTP Merchant Services Ltd Full time**Position**:Customer Service Agent **Reporting To**: Retentions Manager **Status**:Permanent **Salary**:£20,000 per annum plus benefits **Hours: Full Time** **Based**:Reading **The Company**: With a customer base of over 20,000 customers, approximately £3 billion is processed across UTP’s estate of credit card machines each year with many hundreds...
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Customer Service Agent
1 week ago
Reading, United Kingdom Thames Water Full timeCustomer Service Agent Step into our Operations team and become the friendly voice our customers can count on! As a Customer Service Agent, you’ll help support people with their water and wastewater service issues and enquiries. What you’ll be doing as a Customer Service Agent Use your problem‑solving skills and friendly approach to actively listen,...
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Customer Service Agent
4 hours ago
Reading, United Kingdom Smart edge solutions Full time**Job Details**: **Position** : Customer Service Agent. **Location** : Reading, UK. **Job type** : Permanent **Job Description**: Appropriate professional skills and abilities (including level of ability): - Basic Microsoft office skills - Basic Telecom knowledge - Good Verbal and Written Communication skills - Ready to work in contact centre...
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Customer Service Support Agent
2 weeks ago
Reading, United Kingdom Education Development Trust Full timeAbout the role**Job Title**: Customer Service Support Agent **Location**:_ _**Reading (with flexibility for hybrid or remote working) **Salary**: Circa** **£21,000 per annum **Job type**:Fixed term to permanent **Benefits**:A generous holiday allowance (30 days plus bank holidays), a 6% matched pension scheme, excellent training and development...
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Customer Service Agent
2 days ago
Reading, United Kingdom Pertemps Full timeReady to Make an Impact? Join Us as a Customer Service Agent!Step into our Operations team and become the friendly voice our customers can count on! As a Customer Service Agent, you’ll help support people with their water and wastewater service issues and enquiries!What you’ll be doing as a Customer Service AgentYou'll be the first point of contact for...
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Hybrid Customer Service Agent — Help Customers
2 weeks ago
Reading, United Kingdom Pertemps Full timeJoin Pertemps as a Customer Service Agent and make a meaningful impact in a fast-paced environment. In this role, you will provide exceptional support to our customers with their water service enquiries. Strong communication and problem-solving skills are crucial, as you will be the voice that guides customers confidently through their issues. With a...
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Customer Service Agent
2 weeks ago
Reading, United Kingdom Pertemps Full timeReady to make a real impact and provide exceptional customer service? Join our Operations team as aCustomer Service Agent, where you'll be the trusted voice our customers count on when they call in for support with their water and wastewater service issues or enquiries!What you’ll be doing as a Customer Service Agent:Bring your problem-solving mindset and...
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Customer Incident Agent
4 days ago
Reading, United Kingdom Thames Water Utilites Full timeWe have a great opportunity for an enthusiastic and customer-focused person to join our team as a Customer Incident Agent. In this exciting role, you'll be at the forefront of our response to operational issues, helping keep our customers informed, supported and confident in our service. Whether you're resolving urgent enquiries or coordinating field...
