Dental Receptionist

2 weeks ago

London, United Kingdom Innovadent Dental Clinic Full time

**We are looking for an exceptional front-of-house team member to join our clinic and work alongside our existing team to elevate the clinic's service and growth**

The role will mainly be in front of house and reception, with some patient coordination.

We want someone enthusiastic with excellent communication and organisation skills who can create a fantastic, welcoming environment for our patients.

You will work alongside our other receptionist, practice manager, social media manager and clinical director.

**Minimum requirements**:

- Front of house experience in private dental practice of at least 2 years
- Superficial knowledge of clinical treatments, including general dentistry, implants, Invisalign and cosmetic procedures
- Ability to learn new software swiftly

**Location**: Canary Wharf, London (Crossharbour station DLR)

**Pay**: £14-18 per hour. The exact rate will be discussed before starting. Pay rates depend on experience, skill and results.

**Start date**: As soon as possible

**About us**

We are a private clinic that opened at the end of 2021. We are building a forward-thinking team and an innovative patient experience.

We are a new, young clinic with plenty of work to get involved with and opportunities to develop your role/career as the clinic grows.

**Responsibilities**

We will shape your specific role after discussing your strengths and weaknesses and this role will be dynamic in nature, but as a guide, this is what we imagine you to be working on
- Discussing the patient’s treatment options and finance plans when required to do so, following the advice of the clinical team
- Following up with patients after they leave the clinic and providing any further assistance
- Tracking patient and treatment lists
- Preparing reports on patient conversions
- Helping the team with marketing ideas and campaigns
- Helping with the practice social media (gathering content to send to our social manager)
- Reachign out to nearby businesses to establish partnerships and deals

**Notable Benefits**
- Free checkups and hygiene appointments
- Discounted dental treatment
- Sponsored CPD and education
- Remote working opportunities are available for the TCO aspect of the role out of hours.
- Opportunity to build up to management and leadership roles as the clinic expands.

**Job Types**: Full-time, Permanent

Pay: £14.00-£16.00 per hour

Expected hours: 38 - 45 per week

Additional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Employee discount
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- London, E14 9LS: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- dental reception: 2 years (preferred)

Work Location: In person

Reference ID: Receptionist Dec 2024

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