Restart Employment Advisor

1 week ago

St Helens, United Kingdom The Growth Company Full time

**Location**

St Helens

**Company**

The Growth Company

**Contract type**

Permanent/ Full
- time

**Salary**

Up to £27,500 per annum

**Ref No**

3154

The Growth Company’s Employment team are looking for a Restart Employment Advisor to deliver a range of guidance and training services for unemployed people to contribute to individuals’ progression into employment, training and education.

**Key Responsibilities**
- Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of skills (including certification) and progression to employment, training and education
- Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers
- Deliver one to one interventions at induction and assessment and subsequent follow up appointments by one to one or group sessions ensuring at all times identify individual learning needs
- Refer to internal and external agencies to progress the customer
- Plan training and other interventions for each customer
- Report any concerns relating to safeguarding of individuals
- Participate in other activities that support the work of the team and Work Solutions, such as tender/bid writing, development of new products/services

**About You**
- Ideally working in training, guidance, advice & counselling environments
- Working vulnerable customer groups
- An understanding of the demographics of the Liverpool City Region
- Empathetic approach and ability to deal with individuals whilst displaying cultural sensitivity
- Working to targets Excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries
- Excellent knowledge of community organisations and services across the Liverpool City Region
- Good knowledge of welfare to work and the customer base
- Good knowledge of guidance and national standards
- Rapport building skills, professional and articulate

**Skills Required**:

- Must have previous experience working within sales, customer service, welfare to work industry
- The ability to work under pressure in a high-performance environment
- Flexible approach to work including willingness to travel, with occasional unsociable hours
- Ability to work to Key performance indicators and challenging targets
- You are bilingual or can speak multiple languages (desirable)

The Growth Company aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles.

Reasonable adjustments for interviews, whether virtual or face to face, will be considered.

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