Spa and Health Club Assistant

1 week ago

Uckfield, United Kingdom East Sussex National Full time

Set in 1100 acres of English countryside, East Sussex National offers a perfect retreat for both business and leisure guests. With 104 beautiful bedrooms, health club with 20m swimming pool and 9 room ESPA Spa and two championship golf courses. East Sussex National also offers a wide range of meeting and events space which is ideal for day meetings, residential conferences or that special social event.

Job specifics:

- Greet Spa and hotel guest along with Horsted Health Club members as they arrive and deal with their needs from checking in, taking payments and general enquiries
- Run new members through the registration procedures and vital elements of their day ahead or visit
- Hand out membership cards and provide members with information on the health club’s services
- Inform members of the limitations of the health club and ensure that they are followed
- Take potential new members around the whole facility and answer questions along with show rounds for Spa guests and hotel guests.
- Educate members regarding the safe use of equipment
- Demonstrate equipment used for new members
- Ensure that equipment is properly maintained and locked down at the end of the day
- Make awareness to your manager of any faulty equipment in order to ensure safety
- Make sure that there are enough health club supplies available and topped up at all times
- Suggestively sell health club’s packages, clothing, food and beverage
- Daily cleaning task, completing opening and closing checklist
- Running food and beverage orders
- Opening and closing of facility following correct procedures
- Maintaining high standards and guest Celeb service at all times
- All training provided

You must be able to work within a small team and maintain the high standards of customer care already established. You will be expected to prioritise and plan your work effectively and efficiently.

**Job Types**: Full-time, Part-time

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Uckfield, TN22 5ES: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- NVQ Level 2 Beauty Therapy (preferred)

Work Location: One location

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