Office Administrator
2 weeks ago
**Location**:
Leicester
**Salary**:
£19000 - £21000 per annum
**Posted**:
about 5 hours ago
**Contract Type**:
Permanent
**Industry**:
Industrial
**Contact Name**:
Leicester Industrial
Office Administrator
**Are you an experienced office administrator or looking to get into office administration, then this could be the ideal role with you**
Reporting to: Global Customer Support Managers
Location: Head Office - Wigston, Leicester UK
Purpose of Role
The main purpose of this role is to support our Global Customer Support team by purchasing a range of products for our diverse customer base and ensuring timely delivery to meet demand. The role is a key point of contact between internal/external customers and our suppliers. You will be providing regular updates on order status by giving regular updates to all relevant parties.
Role Responsibilities
- Processing orders received through to shipping.
- Answering questions regarding orders.
- Tracking orders and investigating shipping delays.
- Updating orders and purchase order records.
- Obtain additional documentation to support the order.
- Referring complex cases to Global Customer Service Managers.
- Key relationships
Internal - Global Customer Support Team, Regional Sales Managers, Compliance and HSQE Manager, Supply Plan, Warehouse and Export Shipping Team
External - Suppliers.
In order to be successful in this role, we ask that you:
- Have excellent customer service skills.
- Computer literacy (mainly Microsoft packages).
- Data entry skills for accurately updating customer records.
- Organisation skills for managing different customer cases simultaneously.
**Benefits**:
- Permanent contract
- Reputable company
- Group pension scheme
- Bonus scheme
- Cycle to work
- Retail & Leisure discount scheme
- Company funded healthcare
- 24/7 Support
- Free Tea & Coffee
REFER A COLLEAGUE - If you feel that this vacancy is not suitable for you or that you are happy with your current position, we would like to offer you the opportunity to recommend someone to us. If you have recommended that your friend or colleague telephones our offices, please advise them to state your name so that we can log your recommendation
From the background of: Warehouse, Warehouse Operatives, Industrial, Food production, Manufacturer, Factory, Driving, Line Manager, Picking, Packing, Fort lift, Order Picker, Order Packing, Production Operative, Assembly Operatives, Supervisory, Cleaner, Machine Operatives, FLT Drivers. Do you live in: Leicester, Whetstone, Enderby, Lutterworth, Coalville, Braunstone, Wigston, and Leicestershire.
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