Sales Administrator

5 days ago

Leofric Business Park, United Kingdom Wickman Full time

We currently have an exciting opportunity to join our team as a **Sales Administrator **based in **Binley,** **Coventry**. You will join us on a full-time, permanent basis, working 39 hours per week, plus overtime opportunities where required, and in return, you will receive a **competitive salary of £19,500 - £21,500 per annum depending upon experience**.

**About us**:
**Wickman Coventry Ltd** is an OEM Machine tool design and manufacturing company now in its 97th year. We produce a specialised range of Multi-Spindle CNC and Automatic Lathes from our factory based in Coventry that are distributed to customersglobally.

This is an excellent opportunity to join a dynamic, ambitious and fast-paced company with a diverse range of work on offer to a bright and enthusiastic individual.

As our **Sales Administrator,**you will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers globally in a prompt manner. We are looking for an individual who iscommitted to providing outstanding service to meet our customer needs and thrive in a busy, fast-paced environment.

If you are customer driven and passionate about servicing and supporting customers, then this could certainly be the ideal role for you.

**Benefits we offer**:

- 32 days holiday (inc statutory days)
- Contributory pension scheme
- Cycle to work scheme
- Life Insurance Cover

**Your responsibilities as our Sales Administrator will include**:

- Chasing outstanding customer quotations
- Raising and sending purchase orders to our supply chain
- Communicating with suppliers for delivery updates where required
- Keeping customers updated on the progress of their orders and rectifying any issues and finding solutions
- Shipping of goods and issuing invoices once the order is complete
- Arranging export and import shipments, preparing and submitting necessary documentation
- Building and retaining positive relationships and rapport with customers and suppliers
- Liaising with various internal departments including Warehouse, Inspection, Accounts and Technical
- Producing/updating the daily sales report on orders quoted and received
- Working within the team to achieve monthly target
- Maintaining the department filling system
- Updating CRM to maintain accurate records
- Undertaking occasional reception duties
- Other duties requested by Directors from time to time

**What we’re looking for in our Sales Administrator**:

- Hardworking, honest, punctual and reliable
- Positive attitude and a willingness to learn
- A background in customer service with a basic understating of the sales process
- A proactive team player but also able to use own initiative and work independently
- A confident communication manner both verbally and in writing
- Good Telephone manner
- Keen attention to detail
- Must have basic MS office skills
- Microsoft Navision understanding would be advantageous but not essential - training will be given

If you’re looking for a new challenge, please click **apply** now to be considered as our **Sales Administrator,**we look forward to hearing from you

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