General Manager

2 weeks ago

BetwsyCoed, United Kingdom The DP Group Full time

**Position**: General Manager (Hospitality)

**Location**: Snowdonia National Park, North Wales

**Salary**: Negotiable plus excellent package

Our client is a world-recognised, multi-activity centre based in the heart of the Snowdonia National Park. With incredible scenery, excellent facilities, and knowledgeable staff who are experts in their fields, this is a growing visitor attraction on trackto expand significantly.

**Role**:
As General Manager you will be overseeing the daily management of the facility and staff members working at the venue to ensure all customers have a positive experience during their stay and directing the services offered at the venue, such as activities,conferences, meetings, and events.

**Responsibilities**:

- You will be an ambassador for the guest journey, ensuring brand values and service behaviours are delivered consistently in a professional and friendly environment.
- Responsible for making sure that all areas of the venue environment run smoothly and work together successfully.
- Staff management and oversight of the venue's excellent in-house training needs to be overseen and encouraged.
- The role requires a hands-on approach, and you will improve standards, have attention to detail, and be commercially minded with a vision to improve profits and support marketing campaigns.

Experience
- You will need to have demonstrable experience of managing Hospitality venues, Hotels, Restaurants, or large Cafes.
- You should have experience in planning and anticipating demand and logistics.
- It should be natural for you to give direction to the hospitality teams who are passionate and dedicated in delivering exceptional guest experiences.
- You will be a foodie and have the passion, flair, and imagination to further develop the catering offering and guest stay dining experience.

This is a fast-paced company with lots going on, presenting a challenging agenda for the future. It is also an incredibly rewarding company in which to work and this role presents an opportunity to make a difference to the organisation and move it forwardsignificantly.

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