Corporate Professional Security Officer

Corporate Officer required - working a 3 on 3 off shift pattern 0600-1800 this is not for negotiation

Work Location: Bridgewater Place - Leeds
Reports to: Security Manager

**Salary**: £12 per hour

**Role Overview**:
We are looking for a Professional Security Officer to join our client’s flagship site in Leeds. Our Officers allow us to accomplish our company’s core purpose which is to serve, secure and care for the people and businesses in our communities. The Professional Security Officer is responsible for the safety and security of the facilities they protect. Our security officers act as a visible deterrent to crime and client rule infractions; they detect and report suspicious, unsafe, or criminal acts at or near their assigned posts which may be a threat to the property, clients, guests or employees at the site.

The role will strongly involve customer service, security of the office area, monitoring of CCTV systems, fire evacuation responsibilities, patrolling, dealing with MS Office suite and being available to support the client as required. Below are some of the standards expected:
**Key Standards and Responsibilities**
- Ensure the facility is provided with high quality security services to protect people and property
- Report safety concerns, security breaches and unusual circumstances both verbally and in writing
- Build, improve and maintain effective relationships with both client employees and guests
- Answer questions and assist guests and employees
- Answer phones or greet guests / employees in a professional, welcoming manner
- Stand or walk constantly (for up to 10 hours) on various surfaces (tile, concrete, carpet)
- Constant mental alertness and attention to detail required while setting priorities and following up on assignments
- Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
- Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills.
- Must be able to read and understand all operating procedures and instructions.
- Must display exceptional customer service and communication skills
- Remain flexible to ever changing environments; adapt well to different situations
- Intermediate computer skills to utilize innovative, wireless technology at client specific sites
- Ability to maintain satisfactory attendance and punctuality standard.
- Neat and professional appearance.
- Ability to provide quality customer service
- Ability to handle both common and crisis situations at the client site, calmly and efficiently
- Read, understand and clearly speak English; constantly use speech and hearing in communicating with public/co-workers, giving and receiving instructions, using phones & radios.
- Must be able to handle pressure of working with the general public
- Conduct regular and random patrols around the business and perimeter.
- Ensure as often as possible that you are highly visible to the public.
- Assist the staff, visitors, and contractors with any queries they may have.
- Assist in any emergency (fire, first aid etc) in accordance with the (Assignment Instructions).
- Be vigilant to any suspicious items left in or around the site.
- Accurately record occurrence information in the DOB.
- Deal with any onsite contractors ensuring the visitor record is completed and site induction is carried out.
- Respond to any reasonable request from the client maintaining a safe and secure approach.

**Person Specification**
- Must have a current SIA Door Supervisor or security licence
- Flexible
- First Aid Qualified - Desirable

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: No less than 36 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

**Experience**:

- Corporate security: 1 year (required)

Licence/Certification:

- SIA (required)

Work Location: In person