HR Administrator

We understand the impact our work has on our society and the environment. It’s the difference we make that improves people’s lives and helps the economy to grow. We work alongside our customers to deliver resilient, bespoke infrastructure solutions that keep the taps running, the energy flowing and people connected. The work we do together matters.

We are excited to be recruiting for a People Services Administrator to be part of a proactive and customer focused enabling function within our People Services Team. Service delivery will sit at the heart of the people team and will be supported by a true ESS/MSS system, that will enable our people to have end to end accountability for their own employee information and their teams. You will be responsible for supporting our employees to use our systems in the most effective way. You will advise on policy and procedures and be a super user of our HRIS. You will provide administrative support throughout the end-to-end employee lifecycle, to ensure we deliver ‘right first time’ for our people. This is a 12 month fixed term contract and will be mix of home working and working from our office in Chorley.

**Responsibilities**:

- Optimise and promote the use of employee and manager self-service to drive efficiency and reduce non-value-add activity
- Support the timely resolution of HR and payroll queries, in conjunction with the wider HR team, outsourced payroll team and business managers
- Offer suggestions and participate in projects for automating HR process where possible
- Maintain an up-to-date knowledge of basic regulatory, legislative and systems changes relevant to the service, to ensure the function operates effectively and compliantly
- Coordinate overpayment and debt recovery processes
- Issue offer letters/packs and contracts, and act as point of contact for contract queries
- Provide onboarding support to new hires, including receiving relevant starter documentation, coordinating right to work, reference and security & vetting checks, and liaising with other departments such as Fleet and IT for provision of company cars and equipment
- Provide advice and guidance to employees and managers on people policy and standard operating procedure, ensuring compliance and governance is adhered to at all times
- Transactional processing (administrative functions, data input) covering the end-to-end employee
- lifecycle - including - starters, leavers and terms & conditions changes

Skills & Experience
- CIPD qualified or working towards (desirable but not essential)
- 2+ years HRadmin experience
- Basic knowledge of employment legislation
- Familiarity with basic payroll processes
- Experience in using HRIS systems
- IT literate and proficient in the use of Microsoft packages Word, Excel, PowerPoint
- Good interpersonal skills, able to confidently interact with employees at all levels within the organisation
- Good communication skills - written and verbal, and good telephone manner
- Organisational skills, able to prioritise workloads effectively

**Benefits**:

- We offer a competitive salary that is based on proven skills and experience.
- Hard work is celebrated and rewarded. We recognise that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you.
- Min. 24 days holiday plus statutory holidays (option to buy more)
- Company pension scheme
- Life assurance
- A selection of lifestyle benefit options
- Financial wellbeing programme
- Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues
- We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising

Our main value is to “Move Life Forward” and we are committed to developing our colleagues and encouraging personal growth, in conjunction with a flexible working approach so everyone can thrive in an inclusive and open environment.