Customer Service Advisor

1 week ago

Glasgow, United Kingdom Arrow Global Full time

Join us as a Customer Service Advisor
- Collections and you'll enjoy the freedom and support you need to make an impact: building better financial futures for our customers and delivering exceptional customer service.

This is a fantastic opportunity to join an organisation who are committed to making their service personalised and customer focused by being transparent and delivering tailored solutions for each customer to reduce overall customer debt.

The role will involve making outbound calls and taking inbound calls as well as managing customer accounts and investigating the detail; looking to resolve queries and provide the most comfortable plan for our customers.

Skills we’re looking for
- Customer Service experience, whether that's face to face or in a call centre environment. We're interested in your excellent communication skills.
- We’re looking for people who are team players and love speaking to and helping customers
- You should enjoy making decisions and connecting with people from all walks of life
- You’ll have a positive attitude and be willing to provide excellent customer service
- Experience within a regulated environment, with strong attention to detail, would be beneficial.

What we can offer you

During these unprecedented times we remain committed to providing you with a safe environment within which to train and we are confident that we can provide this whilst adhering to government guidelines on social distancing. The role will require office working during your training period and after completion.

We offer a competitive base salary of up to £24150 (+ bonus) dependant on experience and an attractive benefits package, we pride ourselves on rewarding success with our excellent bonus scheme (up to 15%) and incentive package. We also have very interactive subsidised events, colleague engagement teams, employee recognition and development programs.

Our office working hours to support our customers are Monday-Saturday. We are closed Sunday. You will cover a range of shifts, which will be discussed with you at interview, working 40 hours per week. This is a hybrid role working between the office and some home working. Training will be office based.

Sociable working hours

25 Days holiday (plus opportunity to buy/sell)

Pension Scheme - company matching up to 5%

Life Assurance 4x salary

Private medical insurance / Health plans

Income protection

Employee assistance program

Dress for your day

Cycle to work scheme / Gym Flex / Gadget scheme

Please note - we are an equal opportunities employer and FCA regulated company - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening.

  • Customer Service Advisor

    1 week ago

    Glasgow, United Kingdom Search Consultancy Full time

    Customer Service Advisor The role Customer Service Advisor The role of the Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required. Your duties will include, but not be limited to: - Answer customer queries - Resolve any customer...

  • Customer Service Advisor

    2 weeks ago

    Glasgow, United Kingdom Brenntag Full time

    **Customer Service Advisor**: Our team in **Glasgow** currently has an opening for a **Customer Service Advisor** **YOUR ROLE & RESPONSIBILITIES**: Customer service advisor interacts with customers to process orders, provide information about Brenntag's products and services and answer questions or requests from customers. Description As Customer Service...

  • Customer Service Advisor

    1 week ago

    Glasgow, United Kingdom Search Consultancy Full time

    Are you passionate about providing excellent customer service? Do you thrive in an environment where you can help your customers? Do you have previous experience of working within the Financial Services industry? Then this Customer Service Advisor role is for you **The Company** Based in Glasgow city centre, you will be part of a company that has over 65...

  • Customer Service Advisor

    1 week ago

    Glasgow, United Kingdom Search Hiredonline Full time

    **Customer Service Advisor - Glasgow** - £13 an hour - Opportunity to gain valuable experience in a dynamic environment - Supportive team and positive work culture **Hours** - Temporary, full time **The role of Customer Service Advisor**: - Handle inbound customer calls - Provide accurate information and resolve customer issues promptly - Maintain and...

  • Customer Service Advisor

    4 days ago

    Glasgow, United Kingdom Webhelp Full time

    **Advisor** **Location** - Glasgow, United Kingdom**Language** - English*** **Job Advert**: - If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes...

  • Customer Service Advisor

    6 days ago

    Glasgow, United Kingdom Search Consultancy Full time

    **_Are you an experienced Customer Service Advisor? - ** **_Are you comfortable with high call volumes and a fast-paced environment? - ** **_Are you ready to join a stable, fun and friendly team?_** Then this **Customer Service Advisor** role is for you! **The company** My client, who is based in Glasgow City Centre, is a leader in their industry of...

  • Customer Service Advisor

    1 week ago

    Glasgow, United Kingdom Coople (UK) Ltd Full time

    **Customer Service Advisor - no experience required - start immediately** We have an exciting full-time opportunity to work as a Customer Service Advisor in Glasgow! No experience is required, with all training provided and paid for. We’re hiring Customer Service Advisors on behalf of a worldwide leader in multichannel customer experience. This customer...

  • Customer Service Advisor

    6 days ago

    Glasgow, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service and Sales Advisor** **Location**:Glasgow (South Side). **Term**: Ongoing Temporary. **Salary**: £21,000 per annum. **Working Days**:Monday-Friday & every 4th Saturday. *** **Have you got excellent customer service skills?** **Would you like to earn commission on top of your salary?** **Would you like to work in a...

  • Customer Service Advisor

    2 weeks ago

    Glasgow, United Kingdom Chisholm Hunter Full time

    **Customer Service Advisor - 40 hours per week - 9:00-17:30 - Monday-Sunday availability - Glasgow city centre** With a heritage dating back to 1857, Chisholm Hunter’s mission is to be A Cut Above in everything we do, and as a result we have grown to become one of the UK’s leading jewellers. In order to deliver ‘A Cut Above’ service to our clients,...

  • Customer Service Advisor

    2 weeks ago

    Glasgow, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service Advisor Customer Service Advisor Job Ref GSM **Location**: Scotland - Green Scotland North Function Sales Salary Status Full Time Type Permanent Hours 37.5 More details Customer Sales Advisor Location: Glasgow Working Schedule: Monday - Friday 37.5 **Salary**: £21500 + Bonus Bunzl Greenham is a UK leading Safety and...