Administrator

2 weeks ago


Fareham, United Kingdom Rentokil Initial Full time

**Branch Administrator - Initial Washroom Hygiene**

**Full-time (37.5 hours)**

**£19728 per annum**

**Fareham**

Initial Washroom Hygiene, part of **Rentokil Initial**, is one of the UK’s leading providers of washroom, hygiene and floorcare services. Not the most glamorous of products but certainly an essential for **ALL **businesses.

We are seeking a customer-focused, personable and outgoing individual to join our **Fareham** branch as a **Branch Administrator **on a **full**-time **basis.

You will be **supporting **the Service Manager and business operations whilst **contributing **to the development of an **efficient **service centre environment. You will be using **IT business systems**, constantly working to improve the quality and efficiency of the branch’s level of customer service.

**Requirements**:
As the **Branch Administrator,** you will be responsible for:

- **Assisting **various Service Managers, **coordinating **contact call centre tasks and other customer-related **information**:

- Working as part of the overall service support team to **ensure **all work is completed to the required **deadlines**:

- **Identifying **substandard customer service issues and **report deficiencies** to the line manager
- **Contributing **to daily tasks including, **answering calls**, performing various administrative support tasks, keying of contracts and filing
- **Communicating **relevant **data **to the service centre management team.

**Benefits**

We are looking for you to hold the following attributes:

- Possess **previous administrative experience** with good **IT skills** and be a proficient user of Microsoft Word and Excel
- Be versatile; both a **good team player** and able to use **own initiative** whilst under pressure
- Hold a professional and **confident telephone manner **with a strong ability to develop and maintain excellent **relationships** with the internal and external touch-points.

In return, not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path and the tools available to achieve the progression they are looking for.

**Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy **here**.


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