Clinical Support Worker

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

YOUR APPLICATION

**Job overview**:

- Are you looking for an opportunity to support those experiencing mental health issues?
- Do you work well with people and teams?
- Do you want an opportunity to make a difference?
- Do your personal values align with our Trust Values of TALK:

- We are a Team - We build strong relationships within and across teams and work closely with service users, carers and families
- We are Accountable - We are answerable for our actions, behaviour and performance and take pride in our work
- We Learn and Improve - We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine
- We are Kind - We act with kindness, and we treat everyone with respect and dignity
- If you have answered yes to those questions, we want to hear from you as we have exciting opportunities to work as a **Clinical Support Worker** at Foxhall House, Ipswich

**Main duties of the job**:
You will have the opportunity to work alongside a range of highly skilled, multidisciplinary staff ranging from nurses, clinical support workers, doctors, psychologists, occupational therapists, pharmacists, activities coordinators and many more.

You need to be supportive and express the below listed qualities to provide the best care to our service users and their families:

- Be approachable and interested in people
- Be confident in talking with people and comfortable with supporting people from diverse range of backgrounds, sexual orientation, culture, religion.
- Have the ability to empathise without giving advice before speaking with your clinical team
- Have a non-judgmental attitude and be an active listener.
- Be perceptive to notice changes
- Be calm in difficult circumstances or in crisis
- Be able to protect boundaries especially in distressing situations
- Have an awareness of and the ability to adhere to strict confidentiality rules
- Can commit to working shift patterns as per NSFT requirements (, reference to shift patterns below)

7.00 am - 1930 - Long day

1930- 0700 - night shift

** **Unfortunately, we will not be able to offer just nights or just weekend shifts**

**Working for our organisation**:
We are offering you a challenging role, where no two days will be the same. Your journey with NSFT will starts with 1 week of Trust Induction Training followed by a period of supernumerary time in your team where you will be able to develop clinical theory and practical skills.

Your Clinical Support Worker role is only the starting point, we will encourage and invest in you, so can develop your career with NSFT. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive organisation where experiences are shared and learning occurs across multiple opportunities.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

**Why work for us?** We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

**Detailed job description and main responsibilities**:
Benefits for working with us:

- Welcoming, friendly / supportive team environment
- Substantive contract & guaranteed hours
- Automatic enrolment into NHS pension
- A comprehensive in house & external training programmes and career progression
- Awesome annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- Staff wellbeing and physio service
- Free parking on site
- Cycle to work Scheme
- Access to Commuter Travel Club _ First Bus
- NHS Blue light card membership card
- Health Service discounts
- Exclusive deals for NHS staff and NHS Staff Benefits
- Access to information for financial support for families
- Discounted gym and leisure facility membership
- Free Live Events for NHS workers_ Tickets for Good and many more...

**Person specification**:
**Experience**:
**Essential criteria**:

- Previous experience within the care sector

**Desirable criteria**:

- Mental health experience

**Qualifications**:
**Essential criteria**:

- Care Certificate - must be achieved within first 12 weeks of employment
- NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC

**Desirable criteria**:

- VRQ L3 in mental health

**Skills**:
**Essential criteria**:

- Respectful of service users individual needs and requirements within the