Events Operations Supervisor

2 weeks ago

Liverpool, United Kingdom Town Hotels Full time

Experience in this role is essential:
The Baltic Hotel has 2 vacancies for a part time to full-time for Event Operations Supervisors. This is an exciting opportunity to become part of the team at one of the best boutique wedding and events venues in Liverpool and to kick start your career in the wedding and hospitality industry. You will be working within a team of enthusiastic, dedicated and professional people.

We are a forward thinking and diverse estate which is constantly expanding its offerings within the hospitality and events industry.

Passionate about providing exceptional service, The Baltic prides itself in exceeding expectations on delivering bespoke events. So, if you have an absolute enthusiasm for hospitality with drive and ambition to deliver only the best results, a keen eye for detail, a warm and happy demeanour, then we may be the place for you

Role Overview
- Management of event evening including working the late-night bar
- Event support at food tasting events and wedding open days
- Event support and management on corporate events
- Supervising the evening event staff
- Work closely with the client on the day to ensure the smooth running of the evening event
- Manage and co-ordinate suppliers and all event logistics as per function sheet
- Assisting the Bar Manager
- To carry out wedding venue visits when required
- Manage breakfast service if required
- Look after all guest’s requirements during their stay
- Responsible for the security of the entire venue at The Baltic, when on duty
- To manage the Hotel reservations system - Hi Level
- Manage bookings and payments
- Stock control of service ware and management of store rooms
- Have an understanding of bar stock and ordering systems

What we are looking for
- Knowledge and experience in a hospitality setting is preferred but not necessary
- Excellent organisational skills.
- Excellent team working skills.
- Excellent social skills.
- Excellent communication and interpersonal skills with the ability to provide clients with assurance, in a calm and confident manner, during pressurised times.
- Attention to detail is imperative to ensure all key elements of each event are met to perfection.
- A creative and imaginative flair to help clients build upon and develop aspirations for their event.
- Energy and spirit are essential in the industry, as required hours can be long on event days.
- A requirement to be flexible and support your colleagues especially when covering holidays, sickness and days off.
- Current IT and computer knowledge of programs including outlook, excel and word is required to a high standard.
- Someone who wants to build a career around events and can grow alongside the business and build a long-term future at The Baltic.

**Job Types**: Part-time, Zero hours contract
Part-time hours: 16-40 per week

**Salary**: From £11.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Every weekend
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: 003

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