Deputy Head of Estates and It

**Details**:
**Reference number**:

- 378814**Salary**:

- £47,657 - £52,040- A Civil Service Pension with an employer contribution of 28.97%**Job grade**:

- Senior Executive Officer- MOJ Grade SEO**Contract type**:

- Permanent**Type of role**:

- Estates**Working pattern**:

- Flexible working, Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NIO 1 Horse Guards Road, London, SW1A 2HQ,About the job

**Job summary**:

- Please refer to Job Description**Job description**:
**About The Role**:
The Deputy Head of Estates and IT is a dynamic and multifaceted role that calls for a blend of technical expertise and exceptional interpersonal skills.

This position offers the unique chance to join a dedicated team that provides crucial operational services, directly impacting the daily lives of our colleagues. You will oversee the daily management of IT provision across the Department, also acting as the Estates manager.

This role presents an exceptional opportunity to gain first-hand experience with a diverse range of IT products and services. You will be required to collaborate with various shared service providers across key sites in London and Belfast in order to deliver a top quality service to our staff.

This exciting opportunity is best suited for someone who thrives in a dynamic environment, is proactive, enthusiastic, and prepared to tackle challenges head-on, both with colleagues and third-party suppliers.

**Duties And Responsibilities**:
The main responsibilities of the role include but are not limited to:

- Provide IT support to staff through the configuration and allocation of IT equipment, including onboarding and offboarding.
- Act as the office manager for the London office, dealing with issues as they arise and maintaining a close relationship with our landlords and service delivery partners.
- Management and maintenance of the Department’s IT infrastructure and software including laptops, phones, video conferencing systems and specialist software.
- Day to day management of the relationship with our third party IT suppliers to ensure contracts are managed effectively, faults are logged and requests are resolved in line with agreed timescales.
- Management of the Department’s contracts with our travel providers.
- Responsibility for Health and Safety across both London and Belfast.
- Day-to-day oversight and financial management of the Estates and IT budget including working to ensure the effective processing of invoices and requests.

**Essential / Desirable Criteria**

**Essential Criteria**:

- A minimum of two years within the past five years working in an IT environment
- Experience in providing customer-facing services and managing suppliers/contracts.
- Willingness to obtain SC clearance if not already held.

**Desirable Criteria**:

- Basic experience of networking and supporting common technology services such as MS Office/ Google Apps/ Phones etc
- Experience in general estates and facilities management
- Experience in dealing with Health and Safety matters, including a NEBOSH qualification (or similar) or a willingness to gain the qualification in post.

This post is considered to be customer-facing and as such, the post holder will be required to attend the office at least four days a week. Requests for flexible working will be considered prior to the commencement of employment.

**Sifting Stage**

Please provide a personal statement of 500 words to demonstrate how you meet the essential and desirable criteria.

**Interview Stage**

You will be assessed on the following behaviours:

- Managing a quality service
- Delivering at pace
- Working together

Please read Civil Service ‘Success Profiles’ guidance for more information

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Working Together

**Benefits**:

- Alongside your salary of £47,657, Northern Ireland Office contributes £13,806 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) check