Deputy Head of Estates and It

Salary
- £47,657 - £52,040

Number of jobs available
- 1

Detail of reserve list
- 12 Months

Region
- London

City/Town
- London

Building/Site
- NIO 1 HORSE GUARDS ROAD, LONDON, SW1A 2HQ, SW1A 2HQ

Grade
- SEO

Organisation Grade for MoJ
- SEO

Post Type
- Permanent

Working Pattern
- Full Time, Part Time, Flexible Working

Role Type
- Estates

Will the successful applicant have line manager responsibilities?
- No

Job description

**Business Area** Corporate Operations

**Role Title** Deputy Head of Estates and IT

**Location** London, office-based minimum 4 days per week

**Grade** SEO

**Vacancy Type** External/ Permanent

**Security** Willingness to undertake security clearance to SC level

**Vacancy Manager** Laura Fretwell

**About The Role**:
The Deputy Head of Estates and IT is a dynamic and multifaceted role that calls for a blend of technical expertise and exceptional interpersonal skills.

This position offers the unique chance to join a dedicated team that provides crucial operational services, directly impacting the daily lives of our colleagues. You will oversee the daily management of IT provision across the Department, also acting as the Estates manager.

This role presents an exceptional opportunity to gain first-hand experience with a diverse range of IT products and services. You will be required to collaborate with various shared service providers across key sites in London and Belfast in order to deliver a top quality service to our staff.

This exciting opportunity is best suited for someone who thrives in a dynamic environment, is proactive, enthusiastic, and prepared to tackle challenges head-on, both with colleagues and third-party suppliers.

**Duties And Responsibilities**:
The main responsibilities of the role include but are not limited to:

- Provide IT support to staff through the configuration and allocation of IT equipment, including onboarding and offboarding.
- Act as the office manager for the London office, dealing with issues as they arise and maintaining a close relationship with our landlords and service delivery partners.
- Management and maintenance of the Department’s IT infrastructure and software including laptops, phones, video conferencing systems and specialist software.
- Day to day management of the relationship with our third party IT suppliers to ensure contracts are managed effectively, faults are logged and requests are resolved in line with agreed timescales.
- Management of the Department’s contracts with our travel providers.
- Responsibility for Health and Safety across both London and Belfast.
- Day-to-day oversight and financial management of the Estates and IT budget including working to ensure the effective processing of invoices and requests.

**Essential / Desirable Criteria**

**Essential Criteria**:

- A minimum of two years within the past five years working in an IT environment
- Experience in providing customer-facing services and managing suppliers/contracts.
- Willingness to obtain SC clearance if not already held.

**Desirable Criteria**:

- Basic experience of networking and supporting common technology services such as MS Office/ Google Apps/ Phones etc
- Experience in general estates and facilities management
- Experience in dealing with Health and Safety matters, including a NEBOSH qualification (or similar) or a willingness to gain the qualification in post.

This post is considered to be customer-facing and as such, the post holder will be required to attend the office at least four days a week. Requests for flexible working will be considered prior to the commencement of employment.

**Sifting Stage**

Please provide a personal statement of 500 words to demonstrate how you meet the essential and desirable criteria.

**Interview Stage**

You will be assessed on the following behaviours:

- Managing a quality service
- Delivering at pace
- Working together

Please read Civil Service ‘Success Profiles’ guidance for more information

Additional Information

**Working Arrangements & Further Information**

**Flexible working hours**

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior mana