Relief Front of House Assistant

1 week ago

Derby, United Kingdom Derby City Council Full time

Application closing date

Blank

Working Pattern

As specified

Salary

Grade A, £12.85 per hour

Contractual hours

Blank

Basis

Blank

Job category/type

Arts / Events / Tourism

Attachments

Blank

Job description

**Directorate: Place**

**Hours: Varied hours requires daytime, evening, weekend, bank holidays and Christmas working**
**Contract Type: Relief for 2 months, possible extension to contract**
**Location: Derby LIVE across all Derby Live Events spaces (Derby Arena, Market Place, Parks and other venues)**

Derby LIVE is looking to expand its team of Relief Front of House Assistants to help with the stewarding and customer experience for Derby LIVE indoor and outdoor Events. This is a Relief contract to cover our programme over this busy period. You will be working on Derby Market Place covering the events and ice rink, and at Derby Arena covering the pantomime.

You will assist in a number of ways to ensure that customers have a fantastic experience: Working on the ice rink, festive Derby and the Pantomime, checking tickets, answering queries, seating customers, selling programmes and Merchandise, assisting in evacuation and preparing the Venues for customers before and after Events and Performances (including picking up litter, straightening chairs, putting out advertising)

**Who We Are**
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

**What We Offer**
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

- Continued professional development opportunities & career conversations
- 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
- Local Government Pension Scheme
- Team Derby Rewards - retail and leisure discounts
- Tusker Car Benefit Scheme
- Cycle2Work Scheme & free cycle training
- Employee Assistance Programmes & Support
- Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network
- Support for colleagues who are carers

**You must have**:
Good communication skills, excellent customer service skills, be able to interact with a wide and diverse range of people and be able to work independently and as part of a team.

You must be able to work well under pressure, have a flexible approach to working times including days, evenings, and weekends.

You will receive training in all aspects of the role.

**Next Steps**

Interviews will be held on the 3rd and 4th November 2025.

**Important Information**
Links to the full Job Description and Person Specification are below.

All employees will normally be appointed to the minimum of the grade for the job.

Remember to align your personal statement to the essential criteria in the Person Specification.

**Equality, Diversity & Inclusion**

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

  • Front of House Manager

    6 days ago

    Derby DE JD, United Kingdom Kedleston Country House Full time £24,420 - £35,616 per year

    Job SummaryWe are seeking an experienced and dynamic Front of House Manager to oversee daily operations within our family-run hospitality venue. The successful candidate will be responsible for ensuring exceptional customer service, supervising staff, and maintaining high standards of food safety and cleanliness. This role offers an exciting opportunity for...

  • Front of House Staff

    4 days ago

    Derby, United Kingdom The Kedleston Country House Full time

    Overview: We are seeking a friendly and an approachable person to join our small and friendly team to offer the best customer service to our guests. If you have experience in the restaurant, bartending, or catering industry and enjoy helping customers, we encourage you to apply. **Responsibilities**: - Greet customers in a friendly and professional...

  • Front of House

    4 days ago

    Derby, United Kingdom Beefeater Full time

    We're currently recruiting in our The Mallard Beefeater. Working 25 hours per week, paying up to £11.49 per hour. **Front of House - The Mallard Beefeater** Come and be the friendly face of Beefeater in Derby. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member. Immediate start, no experience...

  • Front of House Supervisor

    7 hours ago

    Derby, United Kingdom Compamigos Full time

    **ob Title: Waiting On Supervisor** **Compamigos Tapas Restaurant, Mercia Marina** **Join our vibrant team and deliver exceptional service at the heart of Mercia Marina!** We're looking for an experienced Waiting On Supervisor to join our dynamic team at Compamigos, a lively tapas restaurant located in the stunning Mercia Marina. As a key member of our...

  • Front of House Team Member

    2 weeks ago

    Derby, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House Team Member **Weekend Front of House Team Member** **Derby | Front of House | Permanent | Part Time** **£24,980.80 pro rata** **16 hours per week** Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that...

  • Front of House Staff

    2 weeks ago

    Derby, United Kingdom Seven Restaurant and Cafe Bar Full time

    Attention Hospitality Staff. This is what you’ve been waiting for. This kick ass restaurant & bar needs an ambitious, motivated and passionate front of house staff, ready to get stuck into taking ownership and working for this amazing site. A legit brand, already established, part of an independent group. A haven for creative spirits, with everything...

  • Front of House Team Leader

    1 week ago

    Derby, United Kingdom Slug & Lettuce - Stonegate Group Careers Full time

    Job DescriptionLocation -  Slug And Lettuce Front of House Team Leader About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.  We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality...

  • Front of House

    2 weeks ago

    Derby, United Kingdom Table Table Full time

    We're currently recruiting in our Oasthouse Table Table. Working 10 hours per week, paying up to £10.52 per hour. **Front of House - Derby Oasthouse Table Table - Restaurant** Come and be the friendly face of Table Table in Derby Oasthouse. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member....

  • Front of House Team Member

    2 days ago

    Derby, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House Team Member **Front of House Team Member** **Derby | Gym | Permanent | Part Time** **32 hours per week** **£24,980.80 pro rata** Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the...

  • Front of House Assistant

    2 days ago

    Derby, United Kingdom Cooper Parry Full time

    About the role...: Based in our East Midlands office (Sky View), on the reception desk; we are on the lookout for a bubbly, enthusiastic ‘doer’ to join the Facilities team on a full time basis. We are looking for someone proactive, who will jump straight in to provide a best-in-class service to everyone walking through our doors, clients and colleagues...