Cleaning Supervisor

Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a cleaning/supervisory role with a customer focused mind-set, if so then we have got the role for you.

In this role you’ll be responsible for overseeing the cleanliness of our clients’ premises to the highest levels. You will ensure that all Health and Safety requirements are followed as per company policies and procedures which will include accident reporting / investigation, delivery of toolbox talks.

As an Aston Services Group cleaning Supervisor, you will be reporting and completing staff rotas to maximise the use of internal staff. You will also provide the focal point for the client for compliance, audit, health & safety and cleaning schedules, and be willing to pitch in with a variety of tasks linked to your job in order to support your manager, your team and our client.

Excellent customer care skills
- Strong written and verbal communication skills
- People management ability
- Great time keeping
- Flexibility to support the team during absence and holidays etc.To be successful in the post, we are looking for a Cleaning Supervisor who will lead a team to ensure the provision of a high standard of cleaning. As well as their own cleaning responsibilities they will ensure cleaning undertaken meets.

We are looking for a dedicated and experienced Cleaning Supervisor to enhance our skilled team of operatives in cleaning at Queen Street Shopping Centre in Darlington.
- _The experienced Cleaning Supervisor will be responsible for all planning and preparation attributed to the day-to-day operation of the Shopping Centre cleaning._
- _This also includes ensuring the cleaning team are trained and motivated to consistently deliver a high
- quality service._
- _You will help your team exceed expectations with regards to the cleaning of each common area within the shopping centre - ensuring a high level of customer satisfaction and repeat business through cleaning standards._
- _You will lead a team of 3 members, located in the shopping centre._
- _You will manage and motivate your team to deliver and maintain the high cleaning standards set by the company and our client._
- _You will be a self-starter and ambitious, with a desire to drive continuous improvement within your skills sector._
- _You will have the ability to work well under pressure and possess a high level of organizational skills throughout your team therefore have excellent interpersonal and organizational skills._
- _As well as having a high attention to detail, you will need to communicate with your team and Aston Services Group plus provide feedback to our customer on a regular basis._
- _As well as have the ability to develop, organize and mentor your team to drive & repeat continuous cleanliness._
- Minimum of 1 years’ supervisory experience in cleaning and/or cleaning management role within the commercial sector or similar customer focused service role is desired, however, full training and support is offered at all times._
- This is a fantastic opportunity for the right person to develop their skills within the cleaning industry, working within a great environment._
- Duties also include: Arranging cover, supplies, training, on site support Lead by example on using machinery._
- Monitor standards (electronically) and react to findings, plus report any issues to your Regional Operations Manager._
- Be part of a dedicated team within our fast growing company upon this new contract with further development and career progression with the FM industry._

**Key Responsibilities**:

- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms areas.
- Managing a small team, looking after rotas, holidays, and performance and responsible for delivering training to all cleaning operatives and ensuring all records are updated correctly.
- Responsible for conducting cleaning audits on a Monthly basis and escalating any areas of concern for support from the Regional Operations Manager.
- Managing the ordering of consumables, updating the stock management system and also the distribution to cleaning cupboards.
- You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.

**About You**:

- Desire to lead a team and oversee tasks.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
- Good attention to detail is required.
- Accrued Holiday Pay_
- Great team environment_
- Hours are 07:00 to 13:00 - (more could be offered)_
- Monday and Friday only_
- 30 hours per week_
- Payment each month - 15th day of following month_
- With plenty of overtime always available the rest of the week - if required_

Rate of Pay Ranges From: £10.52 per hour - £11.11per hour depending on experience, wit