Employer Services Consultant

**The Role**

**You will be **
- Promoting the programme offered to employers, to deliver tailored value-added services to secure stronger relationships and long-term employer commitment.
- Delivering performance against agreed sales, service, and quality KPI's.
- Managing the co-ordination of a response to employer's requirements following identification and qualification of employer needs.
- Maintaining a good understanding of the local and regional labour market and employer needs to inform operational delivery and support targeting of sectors and employers.
- Identifying opportunities for the development and growth of 'employer accounts' through following sales process, including qualifying opportunities and escalation.

**Person Specification**

**About you **

Can you embrace our company values which are **Kindness, Respect, Integrity, and Innovation?
**Experience, Knowledge and Qualifications**
- Experience and use of social media platforms
- Knowledge of the local regional and national labour market & employers
- Experience of Recruitment, Sales, Business Development, or similar target driven environment.
- Experience of networking with external partners & agencies, working in a customer focused and service delivery environment
- Demonstrable experience in rapport building across a wide range of stakeholders
- Knowledge and proficiency in using social media, IT systems and Microsoft Office
- Knowledge of legislative employment regulations including safeguarding

**Key Competencies**:

- Adaptability
- Communication
- Results focused
- Relationship & rapport building
- Resilience
- Quality & compliance.

**...a rewarding career that makes a genuine difference to people’s lives.**
- You won’t work on weekends or bank holidays
- A monthly benefits scheme worth £500 with access to over 900 retailers
- A cycle to work scheme that is open all year long
- Laptop and mobile phone for every employee
- Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
- The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
- A two-week Induction and training programme
- Company annual leave, including a buy/sell scheme
- Free life cover
- Pension with a 4% match from Fedcap

**Additional information**

**Equality, Diversity, and Inclusion**

**Disability confident employer and Access to work**

As a Disability confident employer, we work in partnership with other organisations’ to underpin the governments aspiration to support disabled customers into work. This includes but not limited to making reasonable adjustments and providing specialist equipment to those who need it so they can work in a comfortable working environment.

**Veterans and service personnel**

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

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**Mission**:To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged.

Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally.

Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.

Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.