Deputy Project Manager

**Deputy Project Manager**

**Service Name: Ambient Support**

**Location: Highstreet Chislehurst**

**Salary: £24,438 pa (during probation) and £25,171 pa (after probation)**

**Hours: Full time - 38 hours per week**

**Benefits**:

- Extensive access and support to recognised qualifications
- Employee benefit discount scheme
- Access to our employee assistant programme

Ambient Support is a registered UK charity with over 25 years’ experience in providing care and support services for older people, people with a mental health need and people with a learning disability.

The Deputy Project Manager will work with and deputise for the Project Manager where appropriate. They are responsible for supporting the Project Manager to manage a team who will support up to 10 clients within a 24hour residential care home.

**We are looking for our Deputy Project Manager to have**:

- QCF Diploma level 3 in Health and Social Care or equivalent
- Ability to communicate effectively with service users, colleagues, trustees and external agencies
- Ability to write clear reports
- Ability to work on own initiative and demonstrate the ability to organise own workload and set priorities
- Ability to use the computer to produce reports and relevant documentation
- Ability, understanding and willingness to work as part of a team
- Ability to engage with and motivate people
- Understanding quality assurance systems and monitoring
- Able to do shift work, sleep-ins and on-call for the project
- Commitment to promoting good practice
- Flexibility in approach
- Willingness to learn and undertake training
- Experience of working in a residential setting
- Management experience (incl. staff management)
- Experience of Support planning, care programme approach and care management

**Our Deputy Project Managers duties will be**:

- To ensure appropriate staffing levels are maintained to ensure effective support to clients and to meet Care Quality Commission requirements. This will include arranging cover for the shifts, including use of bank/agency staff.
- To model good support practice and on the job training for support and domestic staff.
- To ensure that all staff receive regular supervision and performance management.
- To identify staff training needs, both individual and team and to assist in the development and delivery of in-house training programmes where appropriate.
- To ensure that personnel record keeping systems are maintained and monitored, including staff rotas, records of sickness absences and annual leave, and other records as necessary.
- To ensure team meetings are held regularly and that staff receives regular feedback on performance.

**Facilities Management**
- To ensure the property and its surroundings are maintained to a high standard by;
- Reporting repairs as needed, defective equipment, renewals/replacements, in line with Company policy;
- Co-ordinating replacement of equipment/furniture and/or new acquisitions in line with company policy;
- Ensuring good day-to-day standards of cleanliness and arranging regular contract cleaning where necessary, e.g. carpets, windows curtains etc.
- Ensure Health and Safety, IPC and maintenance checks and audits are conducted.

**Quality Assurance**
- To ensure that it meets statutory requirements in relation to the Care Standards Act 2000 and other relevant legislation.
- To ensure that all audited and inspection reports are positive.
- To ensure that staff training and development needs in relation to quality assurance and monitoring are identified and as far as possible met.
- To support the implementation of the annual staff survey and to address targets as agreed in the action plan.
- To ensure and support the implementation of the annual service user satisfaction survey and to review performance against the agreed action plan.

**Planning and Development**
- To ensure that information and publicity material about the project house including the Statement of Purpose where required is regularly reviewed and updated.
- To advise and assist senior managers in the planning and development of the company, in particular in so far as this affects the project e.g. policy formulation and development of project and company business plans.
- To review objectives against projects plans regularly and report on performance annually.
- To work at all times in accordance with the policies, procedures and operational guidelines of the service.

In order to protect both our staff and the people we support, unless there are wholly exceptional reasons (which we will consider on an individual basis), it is a requirement that all new employees have a Covid-19 vaccination prior to commencing with AmbientSupport, and that they continue to receive Covid-19 vaccinations as required and in accordance with public health guidance throughout their employment with us.