Digital File Management Apprentice

2 weeks ago

Edinburgh, United Kingdom QA Apprenticeships Full time

**Would you like to work for one of Scotland's leading law firms?**

Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.

**Overview**:
There is an opening with Edinburgh's File Management team for a new apprentice. This is an area of the firm where numerous apprentices have started off their career at Harper Macleod, so you are in safe hands.

**What does the role look like?**
- First point of contact for different departments within Harper Macleod. You will manage ticket requests made by staff and Partners.
- Collaborate with file management team on files via Worksite.
- Indexing and storage of old files as per GDPR.
- Become a system expert on Lawsoft, which is an internal CRM system. You will use Lawsoft to search and maintain client details.
- Creating reports on file management progress via MS Word and sharing via colleagues via MS Outlook.

**What qualities should you have**:

- Excellent communication skills both written and verbal.
- Fantastic organisational skills
- Ability to prioritise and work to deadlines
- Attention to detail

**Salary**:£22,932 per annum.

**Working week**:35 hours per week, Monday to Friday, 9am - 5pm.

**Benefits**:

- Critical illness protection.
- Life assurance.
- Discounted conveyancing on sales and purchases.
- Discounted eyecare.
- Charity donation through payroll.
- Cycle to work scheme.
- Buy additional leave option.
- Extra holidays at Christmas.
- CSR days.
- Funding for external training.
- Recruitment finder’s fee.
- Additional discounts.
- 4pm birthday finish.
- Pension scheme.

**Future prospects**:
Should you perform well in this role, there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company. Your future salary will be discussed should you be offered a permanent role.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time **APPLY NOW

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