Customer Service Administrator

7 days ago

Edinburgh, United Kingdom Newtown Renovations Ltd Full time

Are you a talented communicator who naturally builds strong client and customer relationships?
- Do you enjoy providing a first-class level of Customer Service?

An opportunity has arisen for an enthusiastic, proactive and dynamic Customer Service Assistant to join our small friendly team.

You will be assisting a small team with the day-to-day running of the office with a focus on customer care.

**Duties**
- Customer care
- Booking appointments
- Data input
- Updating internal systems and spreadsheets
- Adhoc admin duties

**Experience**

With an administrative background and experience of working within an office environment, you will have excellent interpersonal skills and a confident personality in order to integrate smoothly into our small team.

Due to the variety of duties that will be required of you, attention to detail and strong organisational skills are fundamental and in the busy office multi-tasking and excellent time management skills need to be demonstrated.

**Skills/Personal Attributes**
- Excellent communication and interpersonal skills
- Excellent spoken and written English
- Skills in establishing and maintaining effective relationships with customers
- Structured thinking and heavy attention to detail
- Self-motivated, patient and professional
- Strong sense of customer-focus and responsibility
- Proficiency in use of MS Word and MS Excel
- Excellent personal time management
- Be able to work independently and multitask; detail-oriented, thorough and reliable
- Handle customer complaints assertively and efficiently, and handle difficult customers with diplomacy

**Benefits**
- company pension
- 28 days paid holiday (pro-rata)
- working for a growing forward thinking business

The salary is £10-£13 per hour paid weekly and we would be looking for someone to join us in the office Monday to Friday from 25 hours per week.

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £10.00-£13.00 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edinburgh EH16 4BB: reliably commute or plan to relocate before starting work (required)

  • Customer Service Administrator

    1 week ago

    Edinburgh, United Kingdom Search Hiredonline Full time

    **Customer Service Administrator - Edinburgh** - **£26,000 per year**: - Competitive salary - Opportunity to work with a global manufacturer - Dynamic and supportive work environment **Hours** - Full Time **The role of Customer Service Administrator**: - Manage and process shipment documentation - Coordinate with various departments to ensure timely...

  • Customer Service Administrator

    7 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Administrator - Edinburgh** **Things you need to know**: - Our full-time working hours are 35 hours per week, Monday to Friday between 8am and 6pm (no evening or weekend shifts) - The starting salary is £21,500 - We are based in **Central Edinburgh. **We offer discounted parking at the local car park and are within walking distance of...

  • Customer Service Administrator

    7 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Salary**: From £20000-£23000 **Customer Service Administrator - Edinburgh**: **Things you need to know**: - Our full-time working hours are 37.5 hours per week, Monday to Friday between 8am and 6pm (no evening or weekend shifts) - The starting salary is £21,500, with a pay review after 6 months - We are based in **Central Edinburgh. **We offer...

  • Customer Service Administrator

    5 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Salary**: From £20000-£23000 **Customer Service Administrator - Edinburgh**: **Things you need to know**: - These are **permanent jobs**: - Our full-time working hours are 35 hours per week, Monday to Friday between 8am and 6pm (no evening or weekend shifts) - The starting salary is £21,500, with a pay review after 6 months - We are based in...

  • Customer Service Administrator

    5 days ago

    Edinburgh, United Kingdom Tate Full time

    Tate Recruitment is seeking dedicated and customer focussed Customer Service Administrators to join their client, Diligenta, in Edinburgh. For nearly 200 years, people have trusted Standard Life/ Diligenta to take care of their retirement needs and life savings. Standard Life is now a part of Diligenta, a UK-based FCA-regulated subsidiary of Tata...

  • Customer Service Administrator

    2 weeks ago

    Edinburgh, United Kingdom Capita Full time

    Customer Service Administrator - Hybrid Working - Edinburgh £19,371.83 **Key Duties and Responsibilities include**: - Being the first point of contact and providing support for all general enquiries and responding in a timely and accurate manner - Supporting the delivery of an administration service - Updating and maintaining quality data in various...

  • Customer Service Administrator

    1 week ago

    Edinburgh, United Kingdom Pertemps Scotland Full time

    **Mortgage Customer Service Administrator** Hours 35 hours per week between 8am - 8pm Monday to Friday Training hours Mon - Fri 9-5pm Location - Pentland House, Edinburgh Salary - £10.60 per hour KEY RESPONSIBILITIES: - Dealing with a range of customers and third parties for a single brand/channel/product - Keep up to date with process and policy changes -...

  • Customer Service Administrator

    16 hours ago

    Edinburgh, United Kingdom Pertemps Scotland Full time

    **Mortgage Customer Service Administrator** Hours - 35 hours per week between 8am - 8pm Monday to Friday Training hours Monday - Friday 9-5pm (for 6-10 weeks) Location - Pentland House, Edinburgh Salary - £10.62per hour KEY RESPONSIBILITIES: - Dealing with a range of customers and third parties for a single brand/channel/product - Keep up to date with...

  • Customer Service Administrator

    16 hours ago

    Edinburgh, United Kingdom Pertemps Scotland Full time

    **Mortgage Customer Service Administrator** **Hours**: - 35 hours per week between 8am - 8pm Monday - Friday **Location** - Pentland House, Edinburgh **Salary** - £10.62 per hour **Contract Length** - 12 months (T-P opportunity) **Training period** - 6-10 weeks PAID **KEY RESPONSIBILITIES**: - Dealing with a range of customers and third parties for a...

  • Customer Service Administrator

    2 weeks ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Administrator - Edinburgh** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement. Our vision is to be the ‘Customer...