Part -time Client Support Specialist
6 days ago
**Part -Time Client Support Specialist**
I-Fulfilment is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe.
We now have an exciting opportunity for a diverse and dynamic Client Support Specialist to provide a frontline telephone, online and administration support to our portfolio of clients, on a part time basis.
This is an exciting time for the business as it continues to grow at pace and will be a rewarding and varied role for the successful applicant.
**This role is job share, part-time hours where 2 people will share the responsibility of the role.**
**Role responsibilities**:
- Managing courier queries such as late delivery, missing parcels and collections
- Taking ownership for Client related queries such as backorders, concerns, shipping issues, booking in, held orders.
- Work cross functionally across warehouse, tech and finance functions to ensure Client queries are being managed and prioritised.
- Prioritisation of tasks and negotiate competing priorities with internal and external stakeholders.
- Ensure that the highest quality of service is provided to the Client by understanding their business needs, speaking their language and taking accountability for their queries.
- Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships.
- Administrative experience and ability to learn new systems and processes quickly.
- To passionately represent the company to our Clients and also show a strong desire to understand their business and aspirations.
- Ability to manage at pace, differing tasks and stakeholders.
- Proven ability to work cross-functionally internally and externally.
- Positive can-do attitude with the ability to work independently and to adapt your style and practices in order to respond to changing circumstances and Client needs
- Excellent communication skills, both written and verbal.
- An eye for detail
**Salary**: From £21,000 to £25,000 pro rata, DOE
**Working Hours**: 24 hours per week, working Monday, Tuesday and Wednesday. Core hours are 8:30 till 17:30
**Other benefits**:
- Birthday off
- Westfield Health Cash plan after probationary period
- Pension contribution to Nest (on the basis do not opt out)
- Partner Discounts
- Company events
- Casual dress
- Free parking
If this sounds like the perfect job for you, please get in touch, we look forward to hearing from you
**Job Types**: Part-time, Permanent
Part-time hours: 24 per week
**Salary**: £21,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Christchurch, BH23 4FL: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Client Support Specialist
2 weeks ago
Christchurch BH FL, United Kingdom IFGlobal Full time £28,500 per yearIFGlobal is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe.We now have an exciting opportunity for a diverse and dynamic Client Support Specialist to...
-
Cleaning Operative
2 weeks ago
Christchurch, United Kingdom Notus Support Services Full time**Job Overview** **Key Responsibilities** - **Clean Portacabins & Welfare Units**: Tidy and sanitise all internal areas of portacabins, including: - Offices - Rest areas - Drying rooms - Toilets and wash basins - Kitchens/canteens - **Daily Maintenance**: - Sweep, mop, and vacuum floors. - Empty bins and dispose of waste according to site protocols. -...
-
Part-time Receptionist
4 days ago
Christchurch, United Kingdom Aldridge Brownlee Solicitors LLP Full timePart-Time Receptionist Aldridge Brownlee Solicitors LLP Salary D.O.E A well establish Solicitors Firm are recruiting for a Receptionist, Thursday and Friday to join their Highcliffe Office. This role will mainly consist of Reception Duties, audio typing, file management, client contact, diary management, photocopying, and filing. Confident communication...
-
Part Time Support Worker
2 weeks ago
Christchurch, United Kingdom Rehability UK Full time**Are you passionate about helping vulnerable adults?** **Do you want to make a difference in people’s life’s?** **Are looking for a new challenge?** **ABOUT US** We are well known Healthcare group with reliable, dedicated, and professional staff within our services already! We care for adults aged 19 - 60 who have learning difficulties and Mental...
-
Payroll Assistant
2 weeks ago
Christchurch, United Kingdom TC Group Full time**Payroll Assistant (part time) - Christchurch, Dorset** Our office based in Christchurch has an opportunity for a **Payroll Assistant** to join the payroll team. Directly supporting the payroll team this is an excellent career development opportunity. The role is part time for 30 hours per week, however, flexibility is crucial with this role and overtime...
-
Cleaner Christchurch Part Time or Full Time
1 week ago
Christchurch, United Kingdom Your Maids Ltd Full time**Cleaner | Christchurch | Part Time | ASAP Start** Looking to join a loving family of house cleaners? Need Cleaning work ASAP? **So, who are we?** We are Your Maids, a start-up cleaning company based in London, seeking experienced cleaners to join our team. We offer flexible shifts, freedom to choose the areas you want to clean, a competitive wage, and...
-
Employment Specialist
2 weeks ago
Christchurch, United Kingdom Dorset HealthCare University NHS Foundation Trust Full timeDorset Work Matters are excited to announce they are expanding their team. If you are passionate about people, empathetic to the diverse needs of individuals who access mental health services and have the ability and drive to develop into this challenging but rewarding role, then you may be the person we are looking for! We are recruiting additional a part...
-
Part-time House Cleaners
2 weeks ago
Christchurch, United Kingdom Maid2clean Full timeWe're seeking for part-time domestic cleaners to work in Christchurch Hourly wage of £12 for regular cleans - One-off cleans at £14 per hour Hours are changeable and the work may be fitted around existing commitments A car isn't always necessary although you will need to make your own travel arrangements to get to the clients. Work in residential homes...
-
Part-Time Student Support
6 days ago
Christchurch, United Kingdom Twynham Learning Full timeA multi-academy trust in Christchurch is seeking a part-time Support staff to work at The Grange School. This role focuses on supporting young people's mental health and well-being, assisting in their development and learning. Ideal candidates will hold five GCSEs including Maths and English and have experience working with children. The post offers various...
-
Caseworker
10 hours ago
Christchurch, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Children and Young Persons Domestic Abuse Caseworker to join the Dorset team, working 26.25 hours per week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer...