Key Account Administrator
1 week ago
Paramount Retail Group offers exciting career opportunities for driven, collaborative individuals who strive to become experts in their field. This progressive company is looking for people who will help to deliver sustained business growth both for the companies within the Group and its network of pet product retailers and suppliers.
As the first point of contact for customers, you will be required to have excellent communication skills and able to work under pressure. You will be able to work with different departments to ensure the best possible experience for the customer. You will deliver a high-level of service to all potential & existing customers whilst increasing sales, product lines, profitability.
**Key Responsibilities and Accountabilities**:
Ownership & delivery:
- Process orders
- Create reports for customers weekly to keep them up to date on supply
- Updating customer price books
- New line form completion
- Manage expectation of all Key Account customers
- Investigation of credit requests
- Investigation of price queries
- Supplier Reporting
- Report and update daily sales numbers with narrative
- Respond to all customer enquires in a timely and efficient manner
- Keep customer informed of all new products and promotions
- Create/obtain forecasts for the customers to ensure stock is available for all orders
**We are looking for someone who shows the following qualities**:
- Understands the formal structure of relationships within the organisation.
- Listens attentively.
- Asks others for their opinion/help.
- Readily shares their knowledge and information with colleagues.
- Is open to others and makes building a personal relationship easy.
- Is consistent.
- Is curious/asks relevant questions.
Works constructively with others.
This position is offered both as a Full Time based on 40 hours per week and is an office based role in Birstall, West Yorkshire. Being able to commute is essential for this role, there may be opportunities to complete tasks in different parts of the business in our Sheffield office, or meeting customers at trade shows or their head offices.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: One location
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