Customer Service Representative

2 weeks ago


Edinburgh, United Kingdom VP Event Management LTD Full time

**Ready to turn your people skills into a rewarding career?**
We’re looking for a dynamic and dependable Customer Service Representative to join our growing team. If you thrive on solving problems, love connecting with people, and enjoy working in a fast-paced environment, we want to hear from you.

**What You’ll Do**:

- Deliver outstanding service to customers
- Resolve product or service issues promptly and professionally
- Maintain accurate records of customer interactions
- Collaborate with internal teams to improve the customer experience
- Stay up to date on product knowledge and company updates

**What We’re Looking For**:

- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a high-volume environment
- A positive, solution-oriented mindset
- Prior customer service experience is a plus, but not required
- Comfortable using basic computer systems and customer service tools

**What You’ll Get**:

- Competitive hourly rate + performance incentives
- Opportunities for growth and advancement
- Paid training and ongoing support
- Flexible scheduling options
- A supportive and energetic team environment

Pay: £13.00-£14.00 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person



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