German Customer Service Advisor
3 days ago
Location: Liverpool City Centre
**Salary**: - £21,450pa
Hours: 5 days a week with a mixture of shifts
- 37.5 hours a week. Monday
- Friday 8:00am-2pm or weekend working 9am-5pm
Day to day duties:
? Engaging with customers to gain a full personal understanding of their requirements
? Covering an expanding scope of services to support customers across the full customer journey
? Managing customer interactions involving stakeholders from the partner network
? Developing a deep understanding of vehicles and services and their benefits for customers' work, adventure, or outdoor life
? Ensuring personal Key Performance Indicators and Service Level Agreements are achieved
? Providing feedback for ongoing improvement of processes
? Excellent verbal and written communication skills in German as well as in English.
? Strong communication skills with the ability to tailor information to individual customer needs
? Good social and interpersonal skills
? Good listening and problem-solving skills
Company benefits:
¢ A salary of £18,798 per annum on a permanent, full-time basiss
¢ 25 days holidays per year (Holidays run January - December)
¢ Automatic enrolment to pension scheme
¢ Full classroom trainer led training provided
¢ Great location for all types of transport i.e Train, Car, Bus
¢ Full equipment provided to support hybrid working
Company benefits scheme.
-
German Speaking Customer Service Advisor
3 weeks ago
Liverpool, United Kingdom Brook Street UK Full time4 days in Liverpool per year, otherwise Remote working £25,837.50 per annum 37.5 hours/week, Mon-Fri, shifts between 7:00 am-6:00 pm About the Role We are looking for a motivated and personable German-speaking Customer Service Advisor to join our client. In this role, you'll deliver outstanding customer experiences across multiple channels, acting as a...
-
Call Centre Customer Service Advisor
5 days ago
Liverpool, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...
-
Call Centre Customer Service Advisor
7 days ago
Liverpool, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...
-
Customer Service
1 day ago
Liverpool, United Kingdom Brook Street Full timeBrook street is recruiting a German speaking Customer Service Advisor on behalf of our client, who is one of the World's leading customer service outsourcing companies with locations across the globe. You will provide personalised and inspiring customer experiences to the high-end customers of prestige car manufacturer. This is a full-time role that offers...
-
German Speaking Customer Service Advisor
3 weeks ago
Liverpool, United Kingdom Brook Street UK Full time4 days in Liverpool per year, otherwise Remote working £25,837.50 per annum 37.5 hours/week, Mon-Fri, shifts between 7:00 am-6:00 pm About the Role We are looking for a motivated and personableGerman-speaking Customer Service Advisorto join our client. In this role, you'll deliver outstanding customer experiences across multiple channels, acting as a...
-
Call Centre Customer Service Assistant
3 days ago
Liverpool, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...
-
Customer Service/till Operator
2 weeks ago
Liverpool, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...
-
Customer Service Advisor
1 day ago
Liverpool, United Kingdom Hire-online Full timeWe’re recruiting for Customer Service Advisors Hybrid (with remote working). **Customer Service Advisor benefits**: - 9% employer contributed pension - 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover - Additional optional Health and Dental insurance - Generous holidays - Buy as you earn share scheme -...
-
Customer Service Advisor
2 weeks ago
Liverpool, United Kingdom People Solutions Full time**Customer Service Advisor**: £9.50 - £9.50 per hour per hour L7 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...
-
Customer Service Advisor
1 day ago
Liverpool, United Kingdom Olleco Full time**Customer Service Advisor (16 hours per week)** **Liverpool, Merseyside** **£10,566.40 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service)** We are recruiting for an office based Customer Service Advisor to join a friendly,...