Office Administrator
7 days ago
We are looking for an experienced Office Administrator who is very detail-oriented with excellent communication skills. The role would suit someone looking for a broad and varied role within a small but growing team.
**Essential Skills**:
- IT literate
- Proficient in Microsoft Word and Excel and / or Google Docs and Sheets
- High level of written english
**Desired Skills**:
- Strong attention to detail
- Ability to work individually and within a team
- Excellent communication skills
- Previous administration experience
**Rang Of Duties May Include**:
- Establishing and maintaining pro-active relationships with customers, particularly where the number, or type of issues and timescales demand a more personal service
- Taking ownership of customer issues, proactively seeking best possible customer outcomes, ensuring customers are kept informed throughout the process, managing the issue through to resolution within given timescales
- Supporting sales conversion through quotation follow up
- Processing sales orders accurately with an acute attention to detail
- Smart scheduling of jobs and updating of engineer diaries, with a focus on efficient time and travel
- Raising purchase orders to suppliers
- Providing day to day support to field-based Engineers
- Supporting the timely return of parts no longer needed
- Reporting H&S issues for immediate attention and investigation
- Ensuring all information in systems and databases are recorded accurately and up to date and notes are detailed and clear
**Salary**: Up to £20,000.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
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