Medical Secretary

2 weeks ago


Bristol, United Kingdom North Bristol NHS Trust Full time

To accurately and efficiently type clinics using audio in a timely manner. To cross-check the dictation with the clinic list, to ensure there is correspondence on each patient who had an appointment booked. To look up and check data on the electronic patient record system, including confirmation of the patient/GP address etc. There may be times when patient notes are not available, and more information will need to be retrieved from the IT system. To save work on the network drive in a format which is consistent with the department and can be easily located and retrieved. To raise any queries relating to specific patient letters or the overall clinic with the appropriate Consultant/Doctor or Band 4 Secretary. To ensure any actions in dictated correspondence are passed for action to the appropriate personnel. To accurately trace patient notes from one location to another on the electronic patient record system. To enter patient level data onto a spreadsheet in order to monitor test results. To carry out other clerical activities as required, such as photocopying, filing, sorting and distributing letters etc
- To answer queries relevant to role from administrative and clinical staff in a professional and courteous manner, referring on to a relevant staff member if necessary. To work in partnership with Consultants/Nurses and wider secretarial team. To provide cross-cover for colleagues during times of absence. To ensure the process is followed for patients who have cancelled or not attended their appointment, including return to GP where appropriate. To ensure patient confidentiality is maintained at all times. Able to use (or be prepared to learn) the in house Patient Administration System and other Hospital IT systems. To carry out other reasonable duties, appropriate to the grade, as agreed between the post holder and Speciality Manager. The post holder will be expected to make changes in their own work practices in accordance with service needs and demands and offer suggestions for improving services. Willingness to undertake further training and development. Such other reasonable duties, appropriate to a Band 3, as agreed between the post holder and manager from time to time.


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