Administrative Officer Lower Valley

**Role Summary**
- Assist in the delivery of a comprehensive, professional and responsive administrative service for Lower Calder Valley PCN.
- Support the PCN Manager with current plans, projects and future workstreams.
- Work on own initiative to manage specific projects, seeking advice and guidance when required.

**Key Responsibilities**
- Provide administrative assistance for the PCN and Manager in relation to workstreams and deadlines to implement the PCN plan and projects.
- Liaise with, support and engage with Practices and colleagues as necessary.
- Provide day-to-day administrative and operational support on specific projects, exercising initiative.
- Deal confidently and effectively with enquires.
- Maintain effective, open communication and engagement channels with colleagues and ensure PCN members are kept informed of news and updates related to network activity.
- Provide administrative support for meetings and events, including organising meetings, preparing agendas, room booking, taking minutes and ensuring actions are followed-up.
- Support the development and maintenance of business systems including plans, risk registers, reports and submissions.
- Undertake audit as required, ensuring appropriate documentation is readily available.
- Supporting, checking and problem-solving appointments system for ARRS roles.
- Develop protocols for own areas of work and suggest improvements to processes and procedures where appropriate.
- Organising and keeping a log of access to rooms for clinical and administrative use.
- Ensure electronic folders are maintained and in line with information governance standards.
- Provide Reception cover for annual leave.

**Emotional Effort**
- There may be frequent periods of concentration required for checking documents, inputting into computer and interruptions. Work patterns will be both predictable and unpredictable
- There will be very limited exposure to emotional or distressing circumstances and unpleasant working conditions will be rare.

**Health & Safety**

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.

**Equality and Diversity**

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

**This Job Description provides a guide to the duties and responsibilities of the post and is not an exhaustive list. The post holder may be asked to undertake any other relevant duties appropriate to the post. The Job Description may be amended over time, in consultation with the post holder to meet the needs of the service.**

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Employee discount
- Flexitime

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Halifax, West Yorkshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administration: 1 year (required)