Ecommerce Operations Support
3 days ago
**Competitive Salary**:
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Flexible hours**:
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Top 100 Best companies to work for**
**We see ourselves as being in the 'cheering up industry' trying to make people smile with great food, **drink** and experiences.**
We’re looking for an Ecommerce Operations Support to join our team at our Head Office in St Eval, Cornwall.
The role provides co-ordination of activities between each element of the E commerce business partnering from products, supply, operations, and marketing.
**What you will be getting up to**
- Ensuring flow of information from each source reaches the correct team in timely fashion
- Building third part relationships with our partners to ensure products and pricing information is captured and communicated internally to the relevant buying and supply teams
- As part of the e-commerce team, you will have knowledge of all marketing activity, online product developments and updates so that you can liaise with the warehouse, logistic, delivery companies and buying teams to ensure seamless end to end delivery to customers.
- You will take a project manager role in new product development, ensuring each stakeholder reaches deadlines and the NPD meets launch timelines
- Ability to engage and get the best out of stakeholders, showing both proactive initiative and active listening
- High degree of computer literacy with ability to use the full Microsoft suite as well as excellent communication and organisation skills
**Desired but not essential skills**
- Have you ever worked with Shopify?
- Any experience with Mintsoft?
- Project management experience would be beneficial
- Tello/ Asana / Wrike or another project management tool
**Our shared goal is: HAPPY TEAMS + HAPPY CUSTOMERS = SUCCESSFUL BUSINESS**
**Our values -**
- FAIR & HONEST
- CONTINUOUS IMPROVEMENT
- TEAM SPIRITED
- GENEROSITY IN SPIRIT
There will always be additional opportunities beyond your job description that will provide you with the opportunity grow and develop. We encourage you to take ownership, go the extra mile and to be curious about making improvement to ensure that you can be the best that you can be in your role.
**Perks**
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Staff discounts. **You'll get 50% off in our restaurants, 20% in our shops and online and discounted hotel stays and cookery courses.
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Free meal for two**. After one year with us, you'll get a complimentary 3 course meal for two people in one of our restaurants every year.
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Social events. **You'll get the chance to meet Rick and the family at fun social events and parties.
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Staff surprises**. We like to make you smile, so there'll be little treats from us throughout the year. We've recently given all our staff a £25 voucher and a free stein's at home 3 course meal box to enjoy at home.
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Holiday. **You'll get 28 days paid holiday every year which increases to 30 days after 2 years and 33 after 5 years
**Our Story**
Rick and Jill Stein started our family run business back in 1975, and today we employ over 6oo happy staff. The business has grown from the first flagship Seafood Restaurant in Padstow to 10 restaurants across the south of England, plus hotel rooms, cookery school, shops and an online shop. Rick and Jill are still heavily involved in the business, as are their three sons Ed, Jack and Charlie.
**Say hello**
INDHEADOFFICE
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