Assistant Hire Controller

2 weeks ago


Woodhall Spa, United Kingdom SRP Hire Solutions Ltd Full time

Job Description
We offer a full delivery and support of everything we provide, including waste management. We Solve problems so the customer does not worry. We cover the whole of the UK. Providing Facility Hire, Toilet Hire, Welfare Units, Facility Delivery and Collection, Site Accommodation, Tanker Hire, Heras Fencing, Event Management, Generator Hire

**The Role**:

- As the assistant Hire Desk Controller/Administrator, you will be dealing with customer enquiries, building relationships, and maximising sales opportunities where needed.
- Area knowledge and the ability to organise driver’s routes
- Handling telephone inquiries with professionalism establishing their needs to ensure they are directed to the correct department/team member first time
- Welcoming customers to the company making sure that they are assisted in a caring and pleasant manor
- You will be converting enquiries into orders, following the process through.
- You will be account managing, making sure that the equipment and service provided meets the customer's needs.
- Helping other members in the office when required, prioritising workload, and ensuring you work as an efficient and effective team.
- Flexible and willing to meet the needs of the business which may include working outside normal working hours.
- Following company policies and procedures.

**Your skills and experience**
- Ability to keep calm and professional in a fast-paced environment
- Previous administration or Hire Controller experience
- Personable, positive, and enthusiastic with a great customer focus
- Strong communication and organisation skills

To be successful in this role you may have previously worked as Hire Controller /Office administrator, you will also have previous experience working within the construction plant hire industry which is preferred however full training will be given.

**Job Types**: Full-time, Contract

Pay: From £11.50 per hour

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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